Our International Services
Sales Support
Tender management, tender presentations, negotiations, interim sales, lead generation, sales management, key account management, marketing strategy, etc. for domestic and foreign markets.
Project Management
Establishing national and international project management teams, selecting project management tools, introducing SCRUM or other project management techniques, interim acquisition and management of projects.
Training
Operations and sales training for teams and divisions, developing training materials, individual and group executive coaching in German, French and English language. All services are bookable on their own or a part of a wider training programme.
Operations Management
Staff management at single/multiple and domestic/international sites, team management, process analysis and improvement, change management for teams & departments, creating/improving scripts, interim for daily business etc.
IT Organisation
Selecting ACD systems, eCRM, workforce management tools, knowledge management, agent desktop optimisation, infrastructure, optimizing the tools used, interim management of IT organisations etc. across all your global sites.
Personnel Management
Each market has its specific requirements within HR and we tailor our approach accordingly. You can rely on our expertise in all operational and strategic issues in all markets.
