{"id":606,"date":"2017-02-15T15:50:33","date_gmt":"2017-02-15T14:50:33","guid":{"rendered":"http:\/\/schacht.revier-helden.work\/?page_id=606"},"modified":"2025-07-14T09:27:29","modified_gmt":"2025-07-14T07:27:29","slug":"wer-wir-sind","status":"publish","type":"page","link":"https:\/\/schacht-consulting.de\/de\/wer-wir-sind\/","title":{"rendered":"Wer wir sind"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\" style=\"--awb-text-transform:none;\"><p>\u201eWir\u201c \u2013 das ist ein Team bestehend aus erfahrenen Managern aus dem Bereich Kundenservice und Vertrieb. Als Direktoren und Bereichsleiter haben wir Funktionen wie Leiter Business Unit, Leiter Business Development, Leiter Vertrieb, Leiter IT, Leiter Operations, Leiter Human Ressource und Senior-Projektmanagement Funktionen sehr erfolgreich bekleidet. Gemeinsam stellen wir Ihnen die in den vergangenen 20 Jahren erworbene Expertise zur Verf\u00fcgung und geben unser fundiertes Kundenservice-Wissen an Sie weiter.<\/p>\n<p>Mit Hilfe selbst entwickelter Instrumente k\u00f6nnen wir die St\u00e4rken und Schw\u00e4chen Ihrer Kundenservice Organisation, Vertriebsorganisation oder dem Personalbereich aufzeigen, erarbeiten gemeinsam mit Ihnen Strategien und Soll-Konzepte und setzen diese direkt um.<\/p>\n<p><strong>Lernen Sie die K\u00f6pfe hinter Schacht Consulting kennen&#8230;<\/strong><\/p>\n<\/div><div class=\"fusion-section-separator section-separator triangle fusion-section-separator-1\" style=\"--awb-border-bottom:1px solid #e2e2e2;--awb-spacer-height:1px;--awb-svg-margin-left:1.92%;--awb-svg-margin-right:1.92%;--awb-svg-margin-left-medium:1.92%;--awb-svg-margin-right-medium:1.92%;--awb-svg-margin-left-small:1.92%;--awb-svg-margin-right-small:1.92%;--awb-icon-color:#ffffff;--awb-margin-bottom:30px;\"><div class=\"fusion-section-separator-svg\"><div class=\"divider-candy-arrow bottom\" style=\"top:0px;border-top-color: #f9f9fb;\"><\/div><div class=\"divider-candy bottom\" style=\"bottom:-21px;border-bottom:1px solid #e2e2e2;border-left:1px solid #e2e2e2;\"><\/div><\/div><div class=\"fusion-section-separator-spacer\"><div class=\"fusion-section-separator-spacer-height\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-position:center center;--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-bottom-shadow-color:rgba(0,0,0,0.4);--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><div class=\"awb-image-frame awb-image-frame-1 awb-bottomshadow\" style=\"max-width:180px;display:inline-block;\"><span class=\" fusion-imageframe imageframe-bottomshadow imageframe-1 hover-type-none\"><a class=\"fusion-no-lightbox\" href=\"https:\/\/schacht-consulting.de\/attikus-a-schacht\/\" target=\"_self\" aria-label=\"attikus-schacht-02\"><img decoding=\"async\" width=\"200\" height=\"300\" src=\"https:\/\/schacht-consulting.de\/wp-content\/uploads\/attikus-schacht-02-1-200x300.jpg\" alt class=\"img-responsive wp-image-708\"\/><\/a><\/span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" width=\"100%\" viewBox=\"0 0 600 28\" preserveAspectRatio=\"none\"><g clip-path=\"url(#a)\"><mask id=\"b\" style=\"mask-type:luminance\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"600\" height=\"28\"><path d=\"M0 0h600v28H0V0Z\" fill=\"#fff\"\/><\/mask><g filter=\"url(#c)\" mask=\"url(#b)\"><path d=\"M16.439-18.667h567.123v30.8S438.961-8.4 300-8.4C161.04-8.4 16.438 12.133 16.438 12.133v-30.8Z\" fill=\"#000\"\/><\/g><\/g><defs><clipPath id=\"a\"><path fill=\"#fff\" d=\"M0 0h600v28H0z\"\/><\/clipPath><filter id=\"c\" x=\"5.438\" y=\"-29.667\" width=\"589.123\" height=\"52.8\" filterUnits=\"userSpaceOnUse\" color-interpolation-filters=\"sRGB\"><feFlood flood-opacity=\"0\" result=\"BackgroundImageFix\"\/><feBlend in=\"SourceGraphic\" in2=\"BackgroundImageFix\" result=\"shape\"\/><feGaussianBlur stdDeviation=\"5.5\" result=\"effect1_foregroundBlur_3983_183\"\/><\/filter><\/defs><\/svg><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_3_4 3_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.56%;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:2.56%;--awb-spacing-left-medium:2.56%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-2\" style=\"--awb-text-transform:none;\"><h2 style=\"text-align: left;\"><a href=\"https:\/\/schacht-consulting.de\/attikus-a-schacht\/\"><span style=\"color: #005fb3;\">Attikus A. Schacht<\/span><\/a><\/h2>\n<p>Als leidenschaftlicher Bergsteiger und Familienvater stelle ich mich mit Geduld und einem k\u00fchlen Kopf jeder Aufgabe, um Sie und Ihr Unternehmen an die Spitze zu f\u00fchren. <strong><a href=\"https:\/\/schacht-consulting.de\/attikus-a-schacht\/\">Hier stelle ich Ihnen meine Werte, Ziele und Einstellungen sowie unsere Partnerschaften gerne im Detail vor.<\/a><\/strong><\/p>\n<\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:16px;--awb-content-font-size:20px;--awb-icon-alignment:left;--awb-hover-color:#f9f9fb;--awb-border-color:#e2e2e2;--awb-background-color:#ffffff;--awb-divider-color:#e2e2e2;--awb-divider-hover-color:#e2e2e2;--awb-icon-color:#ffffff;--awb-title-color:#212934;--awb-content-color:#4a4e57;--awb-icon-box-color:#212934;--awb-toggle-hover-accent-color:rgba(0,95,179,0.99);--awb-title-font-family:&quot;Alegreya Sans&quot;;--awb-title-font-weight:400;--awb-title-font-style:normal;--awb-content-font-family:&quot;Alegreya Sans&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-606-1\"><div class=\"fusion-panel panel-default panel-4b6a5e33969bf3511 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_4b6a5e33969bf3511\"><a aria-expanded=\"false\" aria-controls=\"4b6a5e33969bf3511\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-1\" data-target=\"#4b6a5e33969bf3511\" href=\"#4b6a5e33969bf3511\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Schwerpunkte<\/span><\/a><\/h4><\/div><div id=\"4b6a5e33969bf3511\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_4b6a5e33969bf3511\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>New Business Development, strukturierte Gewinnung neuer Zielkunden<\/li>\n<li>Key Account Management, Bid-Management (RfI, RfP, RfQ, Rf\u201cx\u201c)<\/li>\n<li>Begleitung bei Due Diligence und M&amp;A Prozessen<\/li>\n<li>Strategic Account Planning, Customer Relations Management<\/li>\n<li>Vertragsverhandlungen und -\u00fcberpr\u00fcfungen<\/li>\n<li>Interimistische Projekt- und Bereichsleitung<\/li>\n<li>Analyse und Optimierung von Kundenprozessen<\/li>\n<li>Outsourcing Management, Projektmanagement, Projekteinsteuerung<\/li>\n<li>Pers\u00f6nliche und fachliche Coachings<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-af7d3a56bf43b0957 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_af7d3a56bf43b0957\"><a aria-expanded=\"false\" aria-controls=\"af7d3a56bf43b0957\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-1\" data-target=\"#af7d3a56bf43b0957\" href=\"#af7d3a56bf43b0957\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Berufst\u00e4tigkeit<\/span><\/a><\/h4><\/div><div id=\"af7d3a56bf43b0957\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_af7d3a56bf43b0957\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>seit 2014 \u00a0 <strong>Vorsitzender des Kompetenz Center\u00a0Customer Service im DDV<\/strong> (Deutscher Dialogmarketing Verband)<\/li>\n<li>seit 2014 \u00a0 <strong>Dozent an der DHBW Ravensburg<\/strong> im Bereich BWL \u2013 Handel \/ Vertriebsmanagement bei Prof. Asche Themenbereich: Customer Service Management<\/li>\n<li>seit 2013 \u00a0 <strong>Gr\u00fcnder und Gesch\u00e4ftsf\u00fchrer<\/strong> der Schacht Consulting<\/li>\n<li>2011 \u2013 2012 \u00a0 <strong>Leiter des Bosch Communication Center<\/strong> in Frankfurt, Customer Care und Leitstellen Services (5.000 MA)<\/li>\n<li>2003 \u2013 2011 \u00a0 <strong>Bereichsleiter Business Development und Bereichsleiter Vertrieb<\/strong> walter services GmbH, Ettlingen (8.000 MA) mit den Hauptm\u00e4rkten Deutschland, \u00d6sterreich, Schweiz, Polen und Rum\u00e4nien)<\/li>\n<li>1999 \u2013 2003 \u00a0 <strong>Rollen als Key Account Manager, Marketing Manager und Senior Produkt Manager<\/strong> bei tesion Kommunikationsnetze S\u00fcdwest GmbH &amp; Co. KG, Stuttgart (400 MA)<\/li>\n<li>1997 \u2013 1999 \u00a0 <strong>Leiter Marketing Europe<\/strong> , Leadcenter Membranen, Freudenberg Dichtungs- und Schwingungstechnik KG, Weinheim \u2013 Verantwortlich f\u00fcr die Key Accounts des Leadcenters Membranen (mit den Hauptm\u00e4rkten Deutschland, Frankreich, Italien, Gro\u00dfbritannien, Scandinavien, Ungarn)<\/li>\n<li>1995 \u2013 1997 \u00a0 <strong>Senior Product Manager<\/strong>, Service Marketing, Customer Service Area Central Europe, Nokia Telecommunications GmbH, D\u00fcsseldorf und Prag \u2013 Verantwortlich f\u00fcr l\u00f6sungsorientierte Serviceangebote an Mobilfunk- und Festnetz- Betreiber in internationalen Account-Teams haupts\u00e4chlich in Deutschland, \u00d6sterreich, Schweiz, Polen, Niederlande, Tschechischen Republik und Ungarn<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-617e8021182d7144b fusion-toggle-has-divider\" style=\"--awb-title-color:#212934;--awb-content-color:#4a4e57;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_617e8021182d7144b\"><a aria-expanded=\"false\" aria-controls=\"617e8021182d7144b\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-1\" data-target=\"#617e8021182d7144b\" href=\"#617e8021182d7144b\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Ausbildung<\/span><\/a><\/h4><\/div><div id=\"617e8021182d7144b\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_617e8021182d7144b\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Technische Hochschule Darmstadt, Diplom Wirtschaftsingenieur Fachrichtung Elektrotechnik.<br \/>\nSchwerpunkte: Innovationsmanagement &amp; Marketing, Technologie Elektrischer Maschinen<\/li>\n<li>Ecole Nationale de l\u2019Aviation Civile, Toulouse, Frankreich, Technische Studienarbeit \u201eNeuronale Netze f\u00fcr die Flugsteuerung\u201c<\/li>\n<li>Ausbildung zum Coach mit der MUV-ASS\u00ae Methode bei Striedl &amp; Zai\u00df in \u00dcberlingen und Michendorf\/Potsdam (heute: <a href=\"https:\/\/www.ans-ziel.eu\/\">www.ans-ziel.eu<\/a>)<\/li>\n<li>Squared Online, April-September 2020, 6-monatiges Digital Marketing- und Leadership Programm mit Auszeichnung absolviert<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:30px;margin-bottom:30px;width:100%;max-width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;border-color:#e2e2e2;border-top-width:1px;\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-position:center center;--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-bottom-shadow-color:rgba(0,0,0,0.4);--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><div class=\"awb-image-frame awb-image-frame-2 awb-bottomshadow\" style=\"max-width:180px;display:inline-block;\"><span class=\" fusion-imageframe imageframe-bottomshadow imageframe-2 hover-type-none\"><img decoding=\"async\" width=\"300\" height=\"450\" title=\"Foto_Anika-Baumann\" src=\"https:\/\/schacht-consulting.de\/wp-content\/uploads\/Foto_Anika-Baumann.jpg\" alt class=\"img-responsive wp-image-3229\" srcset=\"https:\/\/schacht-consulting.de\/wp-content\/uploads\/Foto_Anika-Baumann-200x300.jpg 200w, https:\/\/schacht-consulting.de\/wp-content\/uploads\/Foto_Anika-Baumann.jpg 300w\" sizes=\"(max-width: 640px) 100vw, 300px\" \/><\/span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" width=\"100%\" viewBox=\"0 0 600 28\" preserveAspectRatio=\"none\"><g clip-path=\"url(#a)\"><mask id=\"b\" style=\"mask-type:luminance\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"600\" height=\"28\"><path d=\"M0 0h600v28H0V0Z\" fill=\"#fff\"\/><\/mask><g filter=\"url(#c)\" mask=\"url(#b)\"><path d=\"M16.439-18.667h567.123v30.8S438.961-8.4 300-8.4C161.04-8.4 16.438 12.133 16.438 12.133v-30.8Z\" fill=\"#000\"\/><\/g><\/g><defs><clipPath id=\"a\"><path fill=\"#fff\" d=\"M0 0h600v28H0z\"\/><\/clipPath><filter id=\"c\" x=\"5.438\" y=\"-29.667\" width=\"589.123\" height=\"52.8\" filterUnits=\"userSpaceOnUse\" color-interpolation-filters=\"sRGB\"><feFlood flood-opacity=\"0\" result=\"BackgroundImageFix\"\/><feBlend in=\"SourceGraphic\" in2=\"BackgroundImageFix\" result=\"shape\"\/><feGaussianBlur stdDeviation=\"5.5\" result=\"effect1_foregroundBlur_3983_183\"\/><\/filter><\/defs><\/svg><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_3_4 3_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.56%;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:2.56%;--awb-spacing-left-medium:2.56%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-3\"><h2><span style=\"color: #005fb3;\">Anika Baumann<\/span><\/h2>\n<p>Im \u201cWar for Talents\u201d gelingt es mir dank meiner Expertise aus dem Marketing, dem Human Resource Management und dem Coaching, die passenden Talente langfristig f\u00fcr Ihr Unternehmen zu begeistern!<\/p>\n<\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:16px;--awb-content-font-size:20px;--awb-icon-alignment:left;--awb-hover-color:#f9f9fb;--awb-border-color:#e2e2e2;--awb-background-color:#ffffff;--awb-divider-color:#e2e2e2;--awb-divider-hover-color:#e2e2e2;--awb-icon-color:#ffffff;--awb-title-color:#212934;--awb-content-color:#4a4e57;--awb-icon-box-color:#212934;--awb-toggle-hover-accent-color:rgba(0,95,179,0.99);--awb-title-font-family:&quot;Alegreya Sans&quot;;--awb-title-font-weight:400;--awb-title-font-style:normal;--awb-content-font-family:&quot;Alegreya Sans&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-606-2\"><div class=\"fusion-panel panel-default panel-fd5d34919eaea05b9 fusion-toggle-has-divider\" style=\"--awb-title-color:#212934;--awb-content-color:#4a4e57;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_fd5d34919eaea05b9\"><a aria-expanded=\"false\" aria-controls=\"fd5d34919eaea05b9\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-2\" data-target=\"#fd5d34919eaea05b9\" href=\"#fd5d34919eaea05b9\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Schwerpunkte<\/span><\/a><\/h4><\/div><div id=\"fd5d34919eaea05b9\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_fd5d34919eaea05b9\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Schwerpunktthemen: Recruiting, Employer Branding, On- und Offboarding, Personalentwicklung, Unternehmenskultur, New Work, Remote Work<\/li>\n<li>HR Beratung und HR Projektmanagement<\/li>\n<li>HR Interim Management<\/li>\n<li>Analyse, Optimierung und Automatisierung von HR Prozessen entlang des gesamten HR Cycles<\/li>\n<li>Einf\u00fchrung von HR Management- und Recruiting-L\u00f6sungen<\/li>\n<li>Ausbildung und Begleitung von HR MitarbeiterInnen<\/li>\n<li>Pers\u00f6nliches und fachliches Coaching<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-ecfeff94a096869fd fusion-toggle-has-divider\" style=\"--awb-title-color:#212934;--awb-content-color:#4a4e57;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_ecfeff94a096869fd\"><a aria-expanded=\"false\" aria-controls=\"ecfeff94a096869fd\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-2\" data-target=\"#ecfeff94a096869fd\" href=\"#ecfeff94a096869fd\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Berufst\u00e4tigkeit<\/span><\/a><\/h4><\/div><div id=\"ecfeff94a096869fd\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_ecfeff94a096869fd\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>seit 2020 Gr\u00fcnderin und Gesch\u00e4ftsf\u00fchrer, All about HR &#8211; HR Consulting, Business Coaching, HR Projektmanagement, HR Support \/ Interim Management<\/li>\n<li>2016 &#8211; 2020 Head of Human Resources, virtualQ GmbH, Berlin<\/li>\n<li>2016 &#8211; 2020 Head of Marketing, virtualQ GmbH, Berlin<\/li>\n<li>2016 &#8211; 2017 Dozentin University of Europe for Applied Science, Berlin<\/li>\n<li>2013 &#8211; 2016 Personalreferentin Recruiting und Employer Branding, Witt-Gruppe (Teil der Otto-Gruppe), Weiden<\/li>\n<li>2010 &#8211; 2011 Marketing Beraterin, Wei\u00dfe Q Consulting, Iserlohn<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-1257f56307dac1651 fusion-toggle-has-divider\" style=\"--awb-title-color:#212934;--awb-content-color:#4a4e57;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_1257f56307dac1651\"><a aria-expanded=\"false\" aria-controls=\"1257f56307dac1651\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-2\" data-target=\"#1257f56307dac1651\" href=\"#1257f56307dac1651\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Ausbildung<\/span><\/a><\/h4><\/div><div id=\"1257f56307dac1651\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_1257f56307dac1651\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Beraterin der Positiven Psychologie, Deutsche Gesellschaft f\u00fcr Positive Psychologie<\/li>\n<li>Zertifizierte Systemische Coachin, Deutsche Gesellschaft f\u00fcr Positive Psychologie<\/li>\n<li>Zertifizierte PERMA-Lead Positive Leadership Profilerin, Deutsche Gesellschaft f\u00fcr Positive Psychologie<\/li>\n<li>Zertifizierte Anwenderin des Pers\u00f6nlichkeitstests Predictive Index, Personaldiagnostig Stracke<\/li>\n<li>M.Sc. Management Psychology (mit Auszeichnung), University of Nottingham<\/li>\n<li>B.Sc. Communication and Media Management (mit Auszeichnung), Business and Information Technology School Iserlohn, inkl. Auslandssemester an der Edith Cowan University in Perth, Australien<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:30px;margin-bottom:30px;width:100%;max-width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;border-color:#e2e2e2;border-top-width:1px;\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-position:center center;--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-bottom-shadow-color:rgba(0,0,0,0.4);--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><div class=\"awb-image-frame awb-image-frame-3 awb-bottomshadow\" style=\"max-width:180px;display:inline-block;\"><span class=\" fusion-imageframe imageframe-bottomshadow imageframe-3 hover-type-none\"><img decoding=\"async\" width=\"298\" height=\"300\" title=\"EPSON MFP image\" src=\"https:\/\/schacht-consulting.de\/wp-content\/uploads\/2017-12-07-Photo_neu_klein-298x300.jpg\" alt class=\"img-responsive wp-image-1299\"\/><\/span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" width=\"100%\" viewBox=\"0 0 600 28\" preserveAspectRatio=\"none\"><g clip-path=\"url(#a)\"><mask id=\"b\" style=\"mask-type:luminance\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"600\" height=\"28\"><path d=\"M0 0h600v28H0V0Z\" fill=\"#fff\"\/><\/mask><g filter=\"url(#c)\" mask=\"url(#b)\"><path d=\"M16.439-18.667h567.123v30.8S438.961-8.4 300-8.4C161.04-8.4 16.438 12.133 16.438 12.133v-30.8Z\" fill=\"#000\"\/><\/g><\/g><defs><clipPath id=\"a\"><path fill=\"#fff\" d=\"M0 0h600v28H0z\"\/><\/clipPath><filter id=\"c\" x=\"5.438\" y=\"-29.667\" width=\"589.123\" height=\"52.8\" filterUnits=\"userSpaceOnUse\" color-interpolation-filters=\"sRGB\"><feFlood flood-opacity=\"0\" result=\"BackgroundImageFix\"\/><feBlend in=\"SourceGraphic\" in2=\"BackgroundImageFix\" result=\"shape\"\/><feGaussianBlur stdDeviation=\"5.5\" result=\"effect1_foregroundBlur_3983_183\"\/><\/filter><\/defs><\/svg><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-8 fusion_builder_column_3_4 3_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.56%;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:2.56%;--awb-spacing-left-medium:2.56%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-4\"><h2><span style=\"color: #005fb3;\">Madlen Berner<\/span><\/h2>\n<p>Exzellenter Kundenservice ist meine Leidenschaft und wird immer st\u00e4rker zum Wettbewerbsvorteil f\u00fcr Unternehmen. Lassen Sie uns gemeinsam daran arbeiten, Ihren Kunden das Besondere zu bieten.<\/p>\n<p><a href=\"http:\/\/www.serviceschmiede.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.serviceschmiede.com<\/a><\/p>\n<\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:16px;--awb-content-font-size:20px;--awb-icon-alignment:left;--awb-hover-color:#f9f9fb;--awb-border-color:#e2e2e2;--awb-background-color:#ffffff;--awb-divider-color:#e2e2e2;--awb-divider-hover-color:#e2e2e2;--awb-icon-color:#ffffff;--awb-title-color:#212934;--awb-content-color:#4a4e57;--awb-icon-box-color:#212934;--awb-toggle-hover-accent-color:rgba(0,95,179,0.99);--awb-title-font-family:&quot;Alegreya Sans&quot;;--awb-title-font-weight:400;--awb-title-font-style:normal;--awb-content-font-family:&quot;Alegreya Sans&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-606-3\"><div class=\"fusion-panel panel-default panel-279822bd5c08abad6 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_279822bd5c08abad6\"><a aria-expanded=\"false\" aria-controls=\"279822bd5c08abad6\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-3\" data-target=\"#279822bd5c08abad6\" href=\"#279822bd5c08abad6\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Schwerpunkte<\/span><\/a><\/h4><\/div><div id=\"279822bd5c08abad6\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_279822bd5c08abad6\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Qualitative und quantitative Steuerung eines Kundencenters<\/li>\n<li>Konzeptionierung und Durchf\u00fchrung von Projekten<\/li>\n<li>Verhandlungen mit Betriebsrat und Konzernbetriebsrat<\/li>\n<li>Personalentwicklung<\/li>\n<li>Aufbau von Qualit\u00e4tssicherungskonzepten<\/li>\n<li>Fachliche F\u00fchrung von bis zu 300 Mitarbeitern<\/li>\n<li>Schulung und Qualifizierung von Mitarbeitern und Teamleitern<\/li>\n<li>Erstellen von internen Statistiken und Kundenreports<\/li>\n<li>Pers\u00f6nliche und fachliche Coachings<\/li>\n<li><\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-7a309ed92ff165c4d fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_7a309ed92ff165c4d\"><a aria-expanded=\"false\" aria-controls=\"7a309ed92ff165c4d\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-3\" data-target=\"#7a309ed92ff165c4d\" href=\"#7a309ed92ff165c4d\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Berufst\u00e4tigkeit<\/span><\/a><\/h4><\/div><div id=\"7a309ed92ff165c4d\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_7a309ed92ff165c4d\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>seit 2013 \u00a0 <strong>Gesch\u00e4ftsf\u00fchrerin \/ Inhaberin<\/strong> \u2013 Die Service-Schmiede freiberufliche Projektmanagerin, Trainerin und Beraterin und Mitglied im Netzwerk Schacht Consulting, Begleitung von Changemanagement-Projekten, Member of Project Management Institute PMI<\/li>\n<li>2005 \u2013 2013 \u00a0 <strong>Leiterin Kundencenter<\/strong>, walter services Magdeburg GmbH Operatives Management von Profitcentern<\/li>\n<li>2000 \u2013 2005 \u00a0 <strong>Projektleiterin<\/strong>, walter services Magdeburg GmbH Aufbau und Leitung von Kundenprojekten, Qualit\u00e4tsmanagement<\/li>\n<li>1997 \u2013 2000 \u00a0 <strong>Trainerin und Ausbilderin<\/strong>, real,- Dienstleistungs GmbH &amp; Co. KG, Hannover, Organisation der Aus- und Weiterbildung f\u00fcr die Region Nord\/ Ost mit ca. 80 SB-Warenh\u00e4usern, Beratung der Gesch\u00e4ftsf\u00fchrer und Ausbilder vor Ort<\/li>\n<li>1996 \u2013 1997 \u00a0 <strong>Teamleiterin<\/strong> Sportwelt\/ Spielwaren, real,- SB Warenhaus GmbH &amp; Co. KG, Markt Berlin-Wildau, 12 MA\/ ca. 6 Mio \u20ac Jahresumsatz<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-1688872c3cb730671 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_1688872c3cb730671\"><a aria-expanded=\"false\" aria-controls=\"1688872c3cb730671\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-3\" data-target=\"#1688872c3cb730671\" href=\"#1688872c3cb730671\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Ausbildung<\/span><\/a><\/h4><\/div><div id=\"1688872c3cb730671\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_1688872c3cb730671\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Project Management Professional (PMP)<\/li>\n<li>Berufsbegleitendes Studium Change Management, Deutsche Universit\u00e4t f\u00fcr Weiterbildung Berlin, Abschluss: Universit\u00e4tszertifikat<\/li>\n<li>Zertifizierter Coach MUV-ASS\u00ae<\/li>\n<li>Management-F\u00f6rderkreis, walter services Magdeburg GmbH<\/li>\n<li>F\u00fchrungskr\u00e4fteausbildung real,- SB Warenhaus GmbH &amp; Co. KG<\/li>\n<li>Ausbilderpr\u00fcfung IHK \/\u00a0Mitglied im Pr\u00fcfungsausschuss der IHK Magdeburg<\/li>\n<li>Duale Abiturientenausbildung, Berufsakademie des Einzelhandels Niedersachsen\/ real,- SB Warenhaus GmbH &amp; Co. KG, Abschluss: Handelsassistentin\/ IHK<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-9 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:30px;margin-bottom:30px;width:100%;max-width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;border-color:#e2e2e2;border-top-width:1px;\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-10 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-position:center center;--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-bottom-shadow-color:rgba(0,0,0,0.4);--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><div class=\"awb-image-frame awb-image-frame-4 awb-bottomshadow\" style=\"max-width:180px;display:inline-block;\"><span class=\" fusion-imageframe imageframe-bottomshadow imageframe-4 hover-type-none\"><img decoding=\"async\" width=\"200\" height=\"300\" title=\"hoelzel_2025\" src=\"https:\/\/schacht-consulting.de\/wp-content\/uploads\/hoelzel_2025.jpg\" alt class=\"img-responsive wp-image-3452\"\/><\/span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" width=\"100%\" viewBox=\"0 0 600 28\" preserveAspectRatio=\"none\"><g clip-path=\"url(#a)\"><mask id=\"b\" style=\"mask-type:luminance\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"600\" height=\"28\"><path d=\"M0 0h600v28H0V0Z\" fill=\"#fff\"\/><\/mask><g filter=\"url(#c)\" mask=\"url(#b)\"><path d=\"M16.439-18.667h567.123v30.8S438.961-8.4 300-8.4C161.04-8.4 16.438 12.133 16.438 12.133v-30.8Z\" fill=\"#000\"\/><\/g><\/g><defs><clipPath id=\"a\"><path fill=\"#fff\" d=\"M0 0h600v28H0z\"\/><\/clipPath><filter id=\"c\" x=\"5.438\" y=\"-29.667\" width=\"589.123\" height=\"52.8\" filterUnits=\"userSpaceOnUse\" color-interpolation-filters=\"sRGB\"><feFlood flood-opacity=\"0\" result=\"BackgroundImageFix\"\/><feBlend in=\"SourceGraphic\" in2=\"BackgroundImageFix\" result=\"shape\"\/><feGaussianBlur stdDeviation=\"5.5\" result=\"effect1_foregroundBlur_3983_183\"\/><\/filter><\/defs><\/svg><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-11 fusion_builder_column_3_4 3_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.56%;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:2.56%;--awb-spacing-left-medium:2.56%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-5\"><h2><span style=\"color: #005fb3;\">Tobias H\u00f6ltzel<\/span><\/h2>\n<p><a href=\"http:\/\/hoeltzel.net\/\" target=\"_blank\" rel=\"noopener noreferrer\">hoeltzel.net<\/a><\/p>\n<\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:16px;--awb-content-font-size:20px;--awb-icon-alignment:left;--awb-hover-color:#f9f9fb;--awb-border-color:#e2e2e2;--awb-background-color:#ffffff;--awb-divider-color:#e2e2e2;--awb-divider-hover-color:#e2e2e2;--awb-icon-color:#ffffff;--awb-title-color:#212934;--awb-content-color:#4a4e57;--awb-icon-box-color:#212934;--awb-toggle-hover-accent-color:rgba(0,95,179,0.99);--awb-title-font-family:&quot;Alegreya Sans&quot;;--awb-title-font-weight:400;--awb-title-font-style:normal;--awb-content-font-family:&quot;Alegreya Sans&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-606-4\"><div class=\"fusion-panel panel-default panel-8a146910dcba18a60 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_8a146910dcba18a60\"><a aria-expanded=\"false\" aria-controls=\"8a146910dcba18a60\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-4\" data-target=\"#8a146910dcba18a60\" href=\"#8a146910dcba18a60\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Schwerpunkte<\/span><\/a><\/h4><\/div><div id=\"8a146910dcba18a60\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_8a146910dcba18a60\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Strategieberatung f\u00fcr HR, f\u00fcr gesamte KMU und Communication Center<\/li>\n<li>Analyse und Optimierung von HR Prozessen<\/li>\n<li>Entwicklung und Implementierung von HR Systemen wie Arbeitszeitmodellen, Feedbackprozessen oder Verg\u00fctungsmodellen<\/li>\n<li>Begleitung organisatorischer Ver\u00e4nderungsprozesse<\/li>\n<li>Interimistische \u00dcbernahme aller operativer HR Management Aufgaben inkl. Verhandlung von Betriebsvereinbarungen<\/li>\n<li>HR-Begleitung bei Due Diligence und M&amp;A-Prozessen<\/li>\n<li>Coaching von Fach- und F\u00fchrungskr\u00e4ften<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-01ac66f3b67229186 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_01ac66f3b67229186\"><a aria-expanded=\"false\" aria-controls=\"01ac66f3b67229186\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-4\" data-target=\"#01ac66f3b67229186\" href=\"#01ac66f3b67229186\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Berufst\u00e4tigkeit<\/span><\/a><\/h4><\/div><div id=\"01ac66f3b67229186\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_01ac66f3b67229186\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li><strong>Projekte:<\/strong> Strategieentwicklung, HR Interim Consulting, Coaching, Business Excellence bei MTC \/ Bruker BioSpin \/ Opel \/ Bosch<\/li>\n<li>seit 2013 \u00a0 <strong>Gesch\u00e4ftsf\u00fchrer \/ Inhaber<\/strong> Tobias H\u00f6ltzel Personal &amp; Organisation (www.hoeltzel.net) und Mitglied im Netzwerk Schacht Consulting<\/li>\n<li>2005 \u2013 2012\u00a0 \u00a0<strong>Bereichsleiter Human Resources<\/strong> walter services GmbH, Ettlingen (8.000 MA)<\/li>\n<li>2003 \u2013 2005 \u00a0<strong>Senior International HR Project Manager<\/strong> Celesio AG, Stuttgart (x-MA)<\/li>\n<li>2000 \u2013 2003 \u00a0<strong>Personalreferent<\/strong> Philips Consumer Electronics, Hamburg (400 MA)<\/li>\n<li>1995 \u2013 2000 \u00a0 <strong>Personalreferent<\/strong> Jungheinrich AG, Hamburg (x MA)<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-e56449bbe4173cec2 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_e56449bbe4173cec2\"><a aria-expanded=\"false\" aria-controls=\"e56449bbe4173cec2\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-4\" data-target=\"#e56449bbe4173cec2\" href=\"#e56449bbe4173cec2\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Ausbildung<\/span><\/a><\/h4><\/div><div id=\"e56449bbe4173cec2\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_e56449bbe4173cec2\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Universit\u00e4t Konstanz, Diplom Verwaltungswissenschaftler mit den Schwerpunkten Management &amp; Internationale Politik<\/li>\n<li>Ausbildung zum Excellence Assessor bei Initiative Ludwig Erhard Preis ILEP e.V.<\/li>\n<li>Ausbildung zum Coach bei Management Forum Wiesbaden (MaFoWi), Associate Coach DBVC<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-6 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-12 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:30px;margin-bottom:30px;width:100%;max-width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;border-color:#e2e2e2;border-top-width:1px;\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-13 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-position:center center;--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-bottom-shadow-color:rgba(0,0,0,0.4);--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><div class=\"awb-image-frame awb-image-frame-5 awb-bottomshadow\" style=\"max-width:180px;display:inline-block;\"><span class=\" fusion-imageframe imageframe-bottomshadow imageframe-5 hover-type-none\"><img decoding=\"async\" width=\"188\" height=\"300\" title=\"rene-falk\" src=\"https:\/\/schacht-consulting.de\/wp-content\/uploads\/rene-falk-1-188x300.jpg\" alt class=\"img-responsive wp-image-878\" srcset=\"https:\/\/schacht-consulting.de\/wp-content\/uploads\/rene-falk-1-188x300.jpg 188w, https:\/\/schacht-consulting.de\/wp-content\/uploads\/rene-falk-1.jpg 600w\" sizes=\"(max-width: 188px) 100vw, 188px\" \/><\/span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" width=\"100%\" viewBox=\"0 0 600 28\" preserveAspectRatio=\"none\"><g clip-path=\"url(#a)\"><mask id=\"b\" style=\"mask-type:luminance\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"600\" height=\"28\"><path d=\"M0 0h600v28H0V0Z\" fill=\"#fff\"\/><\/mask><g filter=\"url(#c)\" mask=\"url(#b)\"><path d=\"M16.439-18.667h567.123v30.8S438.961-8.4 300-8.4C161.04-8.4 16.438 12.133 16.438 12.133v-30.8Z\" fill=\"#000\"\/><\/g><\/g><defs><clipPath id=\"a\"><path fill=\"#fff\" d=\"M0 0h600v28H0z\"\/><\/clipPath><filter id=\"c\" x=\"5.438\" y=\"-29.667\" width=\"589.123\" height=\"52.8\" filterUnits=\"userSpaceOnUse\" color-interpolation-filters=\"sRGB\"><feFlood flood-opacity=\"0\" result=\"BackgroundImageFix\"\/><feBlend in=\"SourceGraphic\" in2=\"BackgroundImageFix\" result=\"shape\"\/><feGaussianBlur stdDeviation=\"5.5\" result=\"effect1_foregroundBlur_3983_183\"\/><\/filter><\/defs><\/svg><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-14 fusion_builder_column_3_4 3_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.56%;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:2.56%;--awb-spacing-left-medium:2.56%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-6\"><h2><span style=\"color: #005fb3;\">Ren\u00e9 Falk<\/span><\/h2>\n<\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:16px;--awb-content-font-size:20px;--awb-icon-alignment:left;--awb-hover-color:#f9f9fb;--awb-border-color:#e2e2e2;--awb-background-color:#ffffff;--awb-divider-color:#e2e2e2;--awb-divider-hover-color:#e2e2e2;--awb-icon-color:#ffffff;--awb-title-color:#212934;--awb-content-color:#4a4e57;--awb-icon-box-color:#212934;--awb-toggle-hover-accent-color:rgba(0,95,179,0.99);--awb-title-font-family:&quot;Alegreya Sans&quot;;--awb-title-font-weight:400;--awb-title-font-style:normal;--awb-content-font-family:&quot;Alegreya Sans&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-606-5\"><div class=\"fusion-panel panel-default panel-fc940abe48a81e37e fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_fc940abe48a81e37e\"><a aria-expanded=\"false\" aria-controls=\"fc940abe48a81e37e\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-5\" data-target=\"#fc940abe48a81e37e\" href=\"#fc940abe48a81e37e\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Schwerpunkte<\/span><\/a><\/h4><\/div><div id=\"fc940abe48a81e37e\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_fc940abe48a81e37e\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Loyalty: Aufbau und Einf\u00fchrung von Kundenbindungsprogrammen<\/li>\n<li>Entwicklung von IT Strategien<\/li>\n<li>Analyse und Optimierung von CRM und Kundenprozessen<\/li>\n<li>Begleitung bei Due Diligence und M&amp;A Prozessen<\/li>\n<li>Durchf\u00fchrung von Process Design und Business Process Reengineering<\/li>\n<li>Transformationsbegleitung<\/li>\n<li>Interimistische Projekt- und Bereichsleitung<\/li>\n<li>Analyse und Optimierung von Kundenprozessen<\/li>\n<li>Outsourcing Management, Projektmanagement, Projekteinsteuerung<\/li>\n<li>Pers\u00f6nliche und fachliche Coachings<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-8752c257aca915fe6 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_8752c257aca915fe6\"><a aria-expanded=\"false\" aria-controls=\"8752c257aca915fe6\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-5\" data-target=\"#8752c257aca915fe6\" href=\"#8752c257aca915fe6\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Berufst\u00e4tigkeit<\/span><\/a><\/h4><\/div><div id=\"8752c257aca915fe6\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_8752c257aca915fe6\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Mitglied im Netzwerk Schacht Consulting<\/li>\n<li>4F Lebensart GmbH, <b>Mitgr\u00fcnder<\/b> (www.imperii.de)<\/li>\n<li>Loyalty Partner Solution, <b>Berater<\/b> (interim)<\/li>\n<li>HANSE Executives GmbH, <b>Mitgr\u00fcnder und Partner<\/b><\/li>\n<li>Ren\u00e9 Falk Management GmbH, <b>Gr\u00fcnder &amp; Gesch\u00e4ftsf\u00fchrer<\/b><\/li>\n<li>Dirk Rossmann GmbH, <b>Berater<\/b> (interim)<\/li>\n<li>converneo GmbH, <b>Mitgr\u00fcnder und Business Development<\/b> (interim)<\/li>\n<li>FanMiles GmbH, <b>COO\/CIO<\/b> (interim)<\/li>\n<li>IT Sonix AG, <b>Vorstand<\/b> (interim)<\/li>\n<li>arvato direct services M\u00fcnchen, <b>Standortleitung IT<\/b> DeutschlandCard GmbH, CIO<\/li>\n<li>arvato direct services G\u00fctersloh, <b>Leitung Consulting<\/b> Bertelsmann Marketing Service, Consultant<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-a1a8e6d505526cf30 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_a1a8e6d505526cf30\"><a aria-expanded=\"false\" aria-controls=\"a1a8e6d505526cf30\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-5\" data-target=\"#a1a8e6d505526cf30\" href=\"#a1a8e6d505526cf30\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Ausbildung<\/span><\/a><\/h4><\/div><div id=\"a1a8e6d505526cf30\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_a1a8e6d505526cf30\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Senior Projektmanager IPMA Level B, GPM<\/li>\n<li>Preparing for Opportunities, Bertelsmann University<\/li>\n<li>IMDP (International Management Development Program)<\/li>\n<li>Studium Wirtschaftsinformatik, Universit\u00e4t Leipzig, 1993 \u2013 1999<\/li>\n<li>Auslandssemester, Umea, Schweden, 1997<\/li>\n<li>Elektronikfacharbeiter mit Abitur, Leipzig<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-7 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-15 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:30px;margin-bottom:30px;width:100%;max-width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;border-color:#e2e2e2;border-top-width:1px;\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-16 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-position:center center;--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-bottom-shadow-color:rgba(0,0,0,0.4);--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><div class=\"awb-image-frame awb-image-frame-6 awb-bottomshadow\" style=\"max-width:180px;display:inline-block;\"><span class=\" fusion-imageframe imageframe-bottomshadow imageframe-6 hover-type-none\"><img decoding=\"async\" width=\"300\" height=\"400\" title=\"kappes\" src=\"https:\/\/schacht-consulting.de\/wp-content\/uploads\/kappes.jpg\" alt class=\"img-responsive wp-image-3485\" srcset=\"https:\/\/schacht-consulting.de\/wp-content\/uploads\/kappes-200x267.jpg 200w, https:\/\/schacht-consulting.de\/wp-content\/uploads\/kappes.jpg 300w\" sizes=\"(max-width: 640px) 100vw, 300px\" \/><\/span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" width=\"100%\" viewBox=\"0 0 600 28\" preserveAspectRatio=\"none\"><g clip-path=\"url(#a)\"><mask id=\"b\" style=\"mask-type:luminance\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"600\" height=\"28\"><path d=\"M0 0h600v28H0V0Z\" fill=\"#fff\"\/><\/mask><g filter=\"url(#c)\" mask=\"url(#b)\"><path d=\"M16.439-18.667h567.123v30.8S438.961-8.4 300-8.4C161.04-8.4 16.438 12.133 16.438 12.133v-30.8Z\" fill=\"#000\"\/><\/g><\/g><defs><clipPath id=\"a\"><path fill=\"#fff\" d=\"M0 0h600v28H0z\"\/><\/clipPath><filter id=\"c\" x=\"5.438\" y=\"-29.667\" width=\"589.123\" height=\"52.8\" filterUnits=\"userSpaceOnUse\" color-interpolation-filters=\"sRGB\"><feFlood flood-opacity=\"0\" result=\"BackgroundImageFix\"\/><feBlend in=\"SourceGraphic\" in2=\"BackgroundImageFix\" result=\"shape\"\/><feGaussianBlur stdDeviation=\"5.5\" result=\"effect1_foregroundBlur_3983_183\"\/><\/filter><\/defs><\/svg><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-17 fusion_builder_column_3_4 3_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.56%;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:2.56%;--awb-spacing-left-medium:2.56%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-7\"><h2><span style=\"color: #005fb3;\">Dr. Uwe Kappes<\/span><\/h2>\n<p>Vom Schraubenzieher zur Strategie, vom Bit zum Business. Ich bringe Technik und Menschen in Einklang. Dazu baue ich Br\u00fccken zwischen Code und Kunden mit Tiefgang, Weitblick und Erfahrung aus allen Perspektiven.<\/p>\n<\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:16px;--awb-content-font-size:20px;--awb-icon-alignment:left;--awb-hover-color:#f9f9fb;--awb-border-color:#e2e2e2;--awb-background-color:#ffffff;--awb-divider-color:#e2e2e2;--awb-divider-hover-color:#e2e2e2;--awb-icon-color:#ffffff;--awb-title-color:#212934;--awb-content-color:#4a4e57;--awb-icon-box-color:#212934;--awb-toggle-hover-accent-color:rgba(0,95,179,0.99);--awb-title-font-family:&quot;Alegreya Sans&quot;;--awb-title-font-weight:400;--awb-title-font-style:normal;--awb-content-font-family:&quot;Alegreya Sans&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-606-6\"><div class=\"fusion-panel panel-default panel-2a714b9fb37038da6 fusion-toggle-has-divider\" style=\"--awb-title-color:#212934;--awb-content-color:#4a4e57;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_2a714b9fb37038da6\"><a aria-expanded=\"false\" aria-controls=\"2a714b9fb37038da6\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-6\" data-target=\"#2a714b9fb37038da6\" href=\"#2a714b9fb37038da6\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Schwerpunkte<\/span><\/a><\/h4><\/div><div id=\"2a714b9fb37038da6\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_2a714b9fb37038da6\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>F\u00fchrung IT-Organisationen (Betrieb, Software\u00adentwicklung, Projektmanagement, Produktmanagement),<\/li>\n<li>Analyse, Optimierung und Digitalisierung von Gesch\u00e4ftsprozessen (BPM), Schwerpunkt: Kundenservice (CRM), Posteingang (ECM) und Back-Office<\/li>\n<li>Digitalisierung<\/li>\n<li>Restrukturierung von Organisationseinheiten<\/li>\n<li>IT-getriebene Optimierung von Gesch\u00e4ftsprozessen (Posteingang, Kundenservice, Backoffice)<\/li>\n<li>Projekt- und Change-Management, einschlie\u00dflich Due Diligence, Ausschreibungen und Vergabeprozesse<\/li>\n<li>Konzeption und Implementierung von komplexen IT-Architekturen auf Basis von SOA und BPM<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-3210c03730ebc6bab fusion-toggle-has-divider\" style=\"--awb-title-color:#212934;--awb-content-color:#4a4e57;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_3210c03730ebc6bab\"><a aria-expanded=\"false\" aria-controls=\"3210c03730ebc6bab\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-6\" data-target=\"#3210c03730ebc6bab\" href=\"#3210c03730ebc6bab\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Berufst\u00e4tigkeit<\/span><\/a><\/h4><\/div><div id=\"3210c03730ebc6bab\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_3210c03730ebc6bab\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Seit 2013: Freiberuflich Interimsmanagment und Consulting (CRM, ECM, Big Data, Projektleitung im Customer Care)<\/li>\n<li>2023 &#8211; 2024: Senior Consultant bei ExB Labs GmbH, M\u00fcnchen<\/li>\n<li>2021 &#8211; 2022: Senior Consultant bei Lenera GmbH, Leipzig<\/li>\n<li>2013 \u2013 2021: Senior Consultant bei ITyX Solutions AG<\/li>\n<li>2012 \u2013 2013: Leiter Produktmanagement &amp; IT bei HMI GmbH, Mitglied der Gesch\u00e4ftsleitung<\/li>\n<li>2009 \u2013 2011: Leiter Finanzen &amp; Controlling bei IQ-NET AG, Mitglied der Gesch\u00e4ftsleitung<\/li>\n<li>2003 \u2013 2009\u202f: Bereichsleiter IT bei walter services, Prokura, Bereichsleitung \u00fcber 3 Abteilungen mit 70 MA<\/li>\n<li>2001 \u2013 2002: Leiter Software Engineering bei Crealogix AG, Standort Frankfurt &amp; Z\u00fcrich<\/li>\n<li>1997 \u2013 2001: Leitung Softwareentwicklung bei der SCOPE Consulting GmbH, Mannheim<\/li>\n<li>1996 \u2013 1997: Softwareentwickler bei CCN GmbH (D\u00fcsseldorf)<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-077194742880c778a fusion-toggle-has-divider\" style=\"--awb-title-color:#212934;--awb-content-color:#4a4e57;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_077194742880c778a\"><a aria-expanded=\"false\" aria-controls=\"077194742880c778a\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-6\" data-target=\"#077194742880c778a\" href=\"#077194742880c778a\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Ausbildung<\/span><\/a><\/h4><\/div><div id=\"077194742880c778a\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_077194742880c778a\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Studium Physik, Universit\u00e4t Heidelberg: Diplom und Promotion<\/li>\n<li>Handwerksausbildung Augenoptik<\/li>\n<li>Weiterbildung: Projektmanagement (SCRUM, Kanban), Coaching-Methoden, KI &amp; NLP-basierte Auswertungssysteme<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-8 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-18 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:30px;margin-bottom:30px;width:100%;max-width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;border-color:#e2e2e2;border-top-width:1px;\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-19 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-position:center center;--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-bottom-shadow-color:rgba(0,0,0,0.4);--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><div class=\"awb-image-frame awb-image-frame-7 awb-bottomshadow\" style=\"max-width:180px;display:inline-block;\"><span class=\" fusion-imageframe imageframe-bottomshadow imageframe-7 hover-type-none\"><img decoding=\"async\" width=\"300\" height=\"300\" title=\"nicolaus-von-loebecke\" src=\"https:\/\/schacht-consulting.de\/wp-content\/uploads\/nicolaus-von-loebecke.jpg\" alt class=\"img-responsive wp-image-1193\" srcset=\"https:\/\/schacht-consulting.de\/wp-content\/uploads\/nicolaus-von-loebecke-150x150.jpg 150w, https:\/\/schacht-consulting.de\/wp-content\/uploads\/nicolaus-von-loebecke.jpg 300w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" width=\"100%\" viewBox=\"0 0 600 28\" preserveAspectRatio=\"none\"><g clip-path=\"url(#a)\"><mask id=\"b\" style=\"mask-type:luminance\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"600\" height=\"28\"><path d=\"M0 0h600v28H0V0Z\" fill=\"#fff\"\/><\/mask><g filter=\"url(#c)\" mask=\"url(#b)\"><path d=\"M16.439-18.667h567.123v30.8S438.961-8.4 300-8.4C161.04-8.4 16.438 12.133 16.438 12.133v-30.8Z\" fill=\"#000\"\/><\/g><\/g><defs><clipPath id=\"a\"><path fill=\"#fff\" d=\"M0 0h600v28H0z\"\/><\/clipPath><filter id=\"c\" x=\"5.438\" y=\"-29.667\" width=\"589.123\" height=\"52.8\" filterUnits=\"userSpaceOnUse\" color-interpolation-filters=\"sRGB\"><feFlood flood-opacity=\"0\" result=\"BackgroundImageFix\"\/><feBlend in=\"SourceGraphic\" in2=\"BackgroundImageFix\" result=\"shape\"\/><feGaussianBlur stdDeviation=\"5.5\" result=\"effect1_foregroundBlur_3983_183\"\/><\/filter><\/defs><\/svg><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-20 fusion_builder_column_3_4 3_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.56%;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:2.56%;--awb-spacing-left-medium:2.56%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-8\"><h2><span style=\"color: #005fb3;\">Nicolaus von L\u00f6becke<\/span><\/h2>\n<p>Jeden Tag sein Bestes geben. Das gilt nicht nur f\u00fcr mich sondern f\u00fcr\u00a0 jeden von uns. Erst mit diesem Bewusstsein entsteht etwas wirklich Gutes f\u00fcr Sie und f\u00fcr Ihr Unternehmen.<\/p>\n<\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:16px;--awb-content-font-size:20px;--awb-icon-alignment:left;--awb-hover-color:#f9f9fb;--awb-border-color:#e2e2e2;--awb-background-color:#ffffff;--awb-divider-color:#e2e2e2;--awb-divider-hover-color:#e2e2e2;--awb-icon-color:#ffffff;--awb-title-color:#212934;--awb-content-color:#4a4e57;--awb-icon-box-color:#212934;--awb-toggle-hover-accent-color:rgba(0,95,179,0.99);--awb-title-font-family:&quot;Alegreya Sans&quot;;--awb-title-font-weight:400;--awb-title-font-style:normal;--awb-content-font-family:&quot;Alegreya Sans&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-606-7\"><div class=\"fusion-panel panel-default panel-bee4f59ea1c3844d4 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_bee4f59ea1c3844d4\"><a aria-expanded=\"false\" aria-controls=\"bee4f59ea1c3844d4\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-7\" data-target=\"#bee4f59ea1c3844d4\" href=\"#bee4f59ea1c3844d4\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Schwerpunkte<\/span><\/a><\/h4><\/div><div id=\"bee4f59ea1c3844d4\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_bee4f59ea1c3844d4\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Prozesskettenoptimierung in mittelst\u00e4ndischen Unternehmen auch f\u00fcr international operierende Unternehmen<\/li>\n<li>Vertriebsmanagement f\u00fcr produzierende Unternehmen<\/li>\n<li>Interims- Vertriebsleitung und effektive Neukundenakquisition<\/li>\n<li>Interims-Gesch\u00e4ftsf\u00fchrung von mittest\u00e4ndischen Unternehmen<\/li>\n<li>Nachhaltige Personalf\u00fchrung<\/li>\n<li>Aufbau und Optimierung von Reklamationsmanagementsystemen<\/li>\n<li>Integrationsmanagement bei Involvierung verschiedener Gesch\u00e4ftsbereiche oder Firmen<\/li>\n<li>Pers\u00f6nliche und fachliche Coachings und Trainings im Vertrieb<\/li>\n<li>Absoluter Hands-On Manager<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-dbb18a78958741994 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_dbb18a78958741994\"><a aria-expanded=\"false\" aria-controls=\"dbb18a78958741994\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-7\" data-target=\"#dbb18a78958741994\" href=\"#dbb18a78958741994\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Berufst\u00e4tigkeit<\/span><\/a><\/h4><\/div><div id=\"dbb18a78958741994\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_dbb18a78958741994\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li><strong>Projekte<\/strong>: Vertriebsmanagement bei Gebr. M\u00fcller Kerzenfabrik AG, Industriedruck GmbH, Toocan GmbH, Visono GmbH, Hotelnavigator GmbH; Prozessoptimierungen bei Audi AG, Eosta N\/V, Bioland Markt GmbH, Claudia Scoda<\/li>\n<li>seit 2013 \u00a0 <strong>freiberufliches Management<\/strong> L\u00f6bbecke Consulting und Mitglied im Netzwerk Schacht\u00a0Consulting<\/li>\n<li>2003 \u2013 2013 \u00a0 <strong>Mitglied der Gesch\u00e4ftsleitung<\/strong> Lehmann Natur GmbH in M\u00f6nchengladbach, Betriebsleiter, Vertriebsleiter und Aufbauleitung von Europas gr\u00f6\u00dftem Bio-O&amp;G-Zentrums<\/li>\n<li>2002 \u2013 2003 \u00a0 <strong>Gesch\u00e4ftsf\u00fchrer<\/strong> \u201eStiftung f\u00fcr Naturnahes Wirtschaften\u201c, Hamburg<\/li>\n<li>1998 \u2013 2002 \u00a0 <strong>Vorstand Vertrieb<\/strong> \u201eBergquell Naturh\u00f6fe AG\u201c Dorstadt<\/li>\n<li>1994 \u2013 1998 \u00a0 <strong>Gesch\u00e4ftsf\u00fchrer Vertrieb<\/strong> \u201eBergquell Agrar-Naturprodukte GmbH &amp; Co.KG\u201c, Dorstadt<\/li>\n<li>1993 \u2013 1994 \u00a0 <strong>Consultant<\/strong> \u201eBDO Corporate Finance Services GmbH\u201c, Berlin<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-e5f4ac9518d95fdb5 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_e5f4ac9518d95fdb5\"><a aria-expanded=\"false\" aria-controls=\"e5f4ac9518d95fdb5\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-7\" data-target=\"#e5f4ac9518d95fdb5\" href=\"#e5f4ac9518d95fdb5\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Ausbildung<\/span><\/a><\/h4><\/div><div id=\"e5f4ac9518d95fdb5\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_e5f4ac9518d95fdb5\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Kfm., Studium der Betriebswirtschaftslehre (Uni) in Bamberg (Bayern) mit Schwerpunkt Marketing, Europ\u00e4isches Management, Finanzwirtschaft<\/li>\n<li>Reserveoffiziersausbildung beim Pz.Aufkl.Btl. 3 in L\u00fcneburg<\/li>\n<li>Ausbilder f\u00fcr Bankkaufleute<\/li>\n<li>Begeisterter Familienvater und Oldtimerfan<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-9 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-21 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:30px;margin-bottom:30px;width:100%;max-width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;border-color:#e2e2e2;border-top-width:1px;\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-22 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-position:center center;--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-bottom-shadow-color:rgba(0,0,0,0.4);--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><div class=\"awb-image-frame awb-image-frame-8 awb-bottomshadow\" style=\"max-width:180px;display:inline-block;\"><span class=\" fusion-imageframe imageframe-bottomshadow imageframe-8 hover-type-none\"><img decoding=\"async\" width=\"188\" height=\"300\" title=\"achim-kelbel\" src=\"https:\/\/schacht-consulting.de\/wp-content\/uploads\/achim-kelbel-188x300.jpg\" alt class=\"img-responsive wp-image-884\" srcset=\"https:\/\/schacht-consulting.de\/wp-content\/uploads\/achim-kelbel-188x300.jpg 188w, https:\/\/schacht-consulting.de\/wp-content\/uploads\/achim-kelbel.jpg 600w\" sizes=\"(max-width: 188px) 100vw, 188px\" \/><\/span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" width=\"100%\" viewBox=\"0 0 600 28\" preserveAspectRatio=\"none\"><g clip-path=\"url(#a)\"><mask id=\"b\" style=\"mask-type:luminance\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"600\" height=\"28\"><path d=\"M0 0h600v28H0V0Z\" fill=\"#fff\"\/><\/mask><g filter=\"url(#c)\" mask=\"url(#b)\"><path d=\"M16.439-18.667h567.123v30.8S438.961-8.4 300-8.4C161.04-8.4 16.438 12.133 16.438 12.133v-30.8Z\" fill=\"#000\"\/><\/g><\/g><defs><clipPath id=\"a\"><path fill=\"#fff\" d=\"M0 0h600v28H0z\"\/><\/clipPath><filter id=\"c\" x=\"5.438\" y=\"-29.667\" width=\"589.123\" height=\"52.8\" filterUnits=\"userSpaceOnUse\" color-interpolation-filters=\"sRGB\"><feFlood flood-opacity=\"0\" result=\"BackgroundImageFix\"\/><feBlend in=\"SourceGraphic\" in2=\"BackgroundImageFix\" result=\"shape\"\/><feGaussianBlur stdDeviation=\"5.5\" result=\"effect1_foregroundBlur_3983_183\"\/><\/filter><\/defs><\/svg><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-23 fusion_builder_column_3_4 3_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.56%;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:2.56%;--awb-spacing-left-medium:2.56%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-9\"><h2><span style=\"color: #005fb3;\">Achim Kelbel<\/span><\/h2>\n<p>Ich stehe f\u00fcr Performance-Beratung \u2013 von Vision\/Leitbild \u00fcber Strukturen\/Prozesse zur Umsetzung.<\/p>\n<p><a href=\"http:\/\/www.achimkelbel.de\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.achimkelbel.de<\/a><\/p>\n<\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:16px;--awb-content-font-size:20px;--awb-icon-alignment:left;--awb-hover-color:#f9f9fb;--awb-border-color:#e2e2e2;--awb-background-color:#ffffff;--awb-divider-color:#e2e2e2;--awb-divider-hover-color:#e2e2e2;--awb-icon-color:#ffffff;--awb-title-color:#212934;--awb-content-color:#4a4e57;--awb-icon-box-color:#212934;--awb-toggle-hover-accent-color:rgba(0,95,179,0.99);--awb-title-font-family:&quot;Alegreya Sans&quot;;--awb-title-font-weight:400;--awb-title-font-style:normal;--awb-content-font-family:&quot;Alegreya Sans&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-606-8\"><div class=\"fusion-panel panel-default panel-b9224ff753669ed1d fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_b9224ff753669ed1d\"><a aria-expanded=\"false\" aria-controls=\"b9224ff753669ed1d\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-8\" data-target=\"#b9224ff753669ed1d\" href=\"#b9224ff753669ed1d\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Schwerpunkte<\/span><\/a><\/h4><\/div><div id=\"b9224ff753669ed1d\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_b9224ff753669ed1d\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Langj\u00e4hrige Erfahrung als Gesch\u00e4ftsf\u00fchrer, selbst\u00e4ndiger Berater, internationaler Trainer und\u00a0Coach f\u00fcr global t\u00e4tige Unternehmen<\/li>\n<li>Konzeption und Begleitung von Strategie-, Change- und Performanceprojekten<\/li>\n<li>Prozessoptimierung in administrativen Bereichen nach den LEAN-Denkprinzipien<\/li>\n<li>Ausrichtung von Strukturen und Prozesse auf Effektivit\u00e4t und Effizienz<\/li>\n<li>Konzeption und Umsetzung von Offensivstrategien im ein- und mehrstufigen Vertrieb<\/li>\n<li>Operative und strategische Field-Erfahrung<\/li>\n<li>Hohe Methoden- und Umsetzungskompetenz<\/li>\n<li>Internationaler Einsatz als Berater, Trainer, Business-Coach im deutschen und englischen\u00a0Sprachraum<\/li>\n<li>Fach- und Buchautor, Impuls-Referent, Gro\u00dfgruppenmoderator<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-d093d9aaf83700a24 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_d093d9aaf83700a24\"><a aria-expanded=\"false\" aria-controls=\"d093d9aaf83700a24\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-8\" data-target=\"#d093d9aaf83700a24\" href=\"#d093d9aaf83700a24\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Berufst\u00e4tigkeit<\/span><\/a><\/h4><\/div><div id=\"d093d9aaf83700a24\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_d093d9aaf83700a24\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>seit 2004 \u00a0 <strong>Berater<\/strong>, Interim Manager, Trainer, Coach, seit 2013 Mitglied im Netzwerk Schacht Consulting<\/li>\n<li>2001 \u2013 2004 \u00a0 <strong>Gesch\u00e4ftsf\u00fchrender Gesellschafter<\/strong> der Kramer&amp;Partner GmbH, Marktorientierte Unternehmensberatung, Esslingen<\/li>\n<li>1995 \u2013 2001 \u00a0 <strong>Personalleiter,<\/strong> Esselte Leitz\u00a0 GmbH &amp; Co, Ordner, Ordnungsmittel, Arbeitsplatzausstattungen, Stuttgart (1.300 MA)<\/li>\n<li>1988 \u2013 1994 \u00a0 <strong>Leiter Personal und Allgemeine Verwaltung<\/strong>, August Krempel Soehne GmbH &amp; Co., Hersteller von Elektroisolierstoffe, Flexiblen Basismaterialien, Faserverst\u00e4rkten Kunststoffen, Verpackungsmaschinen, Vaihingen (450 MA)<\/li>\n<li>1987 \u2013 1988 \u00a0 <strong>Assistent des Gesch\u00e4ftsf\u00fchrers<\/strong>, Laaser &amp; Co. GmbH, Betriebsmess- und Kontrollger\u00e4te, Entwicklung und Fertigung von rechnergest\u00fctzten Anlagen f\u00fcr die Automatisierung, Berlin (50 MA)<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-252b58de60f11109b fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_252b58de60f11109b\"><a aria-expanded=\"false\" aria-controls=\"252b58de60f11109b\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-8\" data-target=\"#252b58de60f11109b\" href=\"#252b58de60f11109b\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Ausbildung<\/span><\/a><\/h4><\/div><div id=\"252b58de60f11109b\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_252b58de60f11109b\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Ausbildung zum Bankkaufmann bei der Bank f\u00fcr Handel und Industrie, Berlin<\/li>\n<li>Wirtschafts- und Sozialwissenschaftliche Fakult\u00e4t der Universit\u00e4t zu K\u00f6ln, Studienrichtung: Betriebswirtschaft, Abschluss als Diplom-Kaufmann<\/li>\n<li>Coachingausbildung zum European Business-Coach<\/li>\n<li>Vorstand und Beiratsmitglied des Marketingclubs Region Stuttgart e.V. , f\u00fcr Finanzen<\/li>\n<li>Ehrenamtlicher Richter an der Kammer des Arbeitsgerichts Stuttgart<\/li>\n<li>Mehrere Ver\u00f6ffentlichungen von Fachartikel, Buchautor<\/li>\n<li>Referent f\u00fcr Impuls- und Fachthemen<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-10 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-24 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:30px;margin-bottom:30px;width:100%;max-width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;border-color:#e2e2e2;border-top-width:1px;\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-25 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-position:center center;--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-bottom-shadow-color:rgba(0,0,0,0.4);--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><div class=\"awb-image-frame awb-image-frame-9 awb-bottomshadow\" style=\"max-width:180px;display:inline-block;\"><span class=\" fusion-imageframe imageframe-bottomshadow imageframe-9 hover-type-none\"><img decoding=\"async\" width=\"188\" height=\"300\" title=\"andreas-bessel\" src=\"https:\/\/schacht-consulting.de\/wp-content\/uploads\/andreas-bessel-188x300.jpg\" alt class=\"img-responsive wp-image-882\" srcset=\"https:\/\/schacht-consulting.de\/wp-content\/uploads\/andreas-bessel-188x300.jpg 188w, https:\/\/schacht-consulting.de\/wp-content\/uploads\/andreas-bessel.jpg 481w\" sizes=\"(max-width: 188px) 100vw, 188px\" \/><\/span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" width=\"100%\" viewBox=\"0 0 600 28\" preserveAspectRatio=\"none\"><g clip-path=\"url(#a)\"><mask id=\"b\" style=\"mask-type:luminance\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"600\" height=\"28\"><path d=\"M0 0h600v28H0V0Z\" fill=\"#fff\"\/><\/mask><g filter=\"url(#c)\" mask=\"url(#b)\"><path d=\"M16.439-18.667h567.123v30.8S438.961-8.4 300-8.4C161.04-8.4 16.438 12.133 16.438 12.133v-30.8Z\" fill=\"#000\"\/><\/g><\/g><defs><clipPath id=\"a\"><path fill=\"#fff\" d=\"M0 0h600v28H0z\"\/><\/clipPath><filter id=\"c\" x=\"5.438\" y=\"-29.667\" width=\"589.123\" height=\"52.8\" filterUnits=\"userSpaceOnUse\" color-interpolation-filters=\"sRGB\"><feFlood flood-opacity=\"0\" result=\"BackgroundImageFix\"\/><feBlend in=\"SourceGraphic\" in2=\"BackgroundImageFix\" result=\"shape\"\/><feGaussianBlur stdDeviation=\"5.5\" result=\"effect1_foregroundBlur_3983_183\"\/><\/filter><\/defs><\/svg><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-26 fusion_builder_column_3_4 3_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.56%;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:2.56%;--awb-spacing-left-medium:2.56%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-10\"><h2><span style=\"color: #005fb3;\">Andreas Bessel<\/span><\/h2>\n<p>Ich unterst\u00fctze meine Auftraggeber mit den St\u00e4rken und den Schw\u00e4chen der Mitarbeiter, ihren Unternehmenserfolg zu gestalten.<\/p>\n<p><a href=\"http:\/\/andreas-bessel-communication.de\/\" target=\"_blank\" rel=\"noopener noreferrer\">andreas-bessel-communication.de<\/a><\/p>\n<\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:16px;--awb-content-font-size:20px;--awb-icon-alignment:left;--awb-hover-color:#f9f9fb;--awb-border-color:#e2e2e2;--awb-background-color:#ffffff;--awb-divider-color:#e2e2e2;--awb-divider-hover-color:#e2e2e2;--awb-icon-color:#ffffff;--awb-title-color:#212934;--awb-content-color:#4a4e57;--awb-icon-box-color:#212934;--awb-toggle-hover-accent-color:rgba(0,95,179,0.99);--awb-title-font-family:&quot;Alegreya Sans&quot;;--awb-title-font-weight:400;--awb-title-font-style:normal;--awb-content-font-family:&quot;Alegreya Sans&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-606-9\"><div class=\"fusion-panel panel-default panel-c38dd77090e853830 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_c38dd77090e853830\"><a aria-expanded=\"false\" aria-controls=\"c38dd77090e853830\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-9\" data-target=\"#c38dd77090e853830\" href=\"#c38dd77090e853830\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Schwerpunkte<\/span><\/a><\/h4><\/div><div id=\"c38dd77090e853830\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_c38dd77090e853830\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Beratung, Training und Coaching in den Bereichen\u00a0F\u00fchrungskommunikation und Mitarbeiterf\u00fchrung, Verantwortungsstrategien<\/li>\n<li>Ausbildung von Verk\u00e4ufern und Coaching von Profisellern<\/li>\n<li>Erfolgreiche Gespr\u00e4chsf\u00fchrung im Kundenservice<\/li>\n<li>Erreichung von KPI\u00b4s im Vertrieb und Kundenservice<\/li>\n<li>Pers\u00f6nlichkeitsentwicklung, \u00dcberzeugen und Gewinnen im pers\u00f6nlichen Kontakt, souver\u00e4nes\u00a0Sprechen vor Gruppen<\/li>\n<li>Teamprozesse, Arbeitsf\u00e4higkeit von Teams entwickeln, St\u00f6rungen als Chance<\/li>\n<li>Ausbildung und Coaching von Trainern<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-6bba1a3a1b44cae62 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_6bba1a3a1b44cae62\"><a aria-expanded=\"false\" aria-controls=\"6bba1a3a1b44cae62\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-9\" data-target=\"#6bba1a3a1b44cae62\" href=\"#6bba1a3a1b44cae62\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Berufst\u00e4tigkeit<\/span><\/a><\/h4><\/div><div id=\"6bba1a3a1b44cae62\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_6bba1a3a1b44cae62\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>seit 2014 \u00a0 <strong>selbstst\u00e4ndiger Kommunikationstrainer<\/strong>, Coach, Berater und Mitglied im Netzwerk Schacht-Consulting<\/li>\n<li>2006 \u2013 2014 \u00a0 <strong>Kommunikationstrainer<\/strong>, stellvertretender Leiter der walter services Akademie, walter services GmbH (8500 Mitarbeiter in 21 Niederlassungen),\u00a0Personal- und F\u00fchrungskr\u00e4fte-Entwicklungsprogramme entwickeln und durchf\u00fchren, Projektarbeit zur Erreichung von KPI \u0301s in den Niederlassungen, fachliche F\u00fchrung der Standorttrainer<\/li>\n<li>2000 \u2013 2006 \u00a0 <strong>Projektleiter Training<\/strong>, walter Telemarketing &amp; Vertrieb GmbH (2500 Mitarbeiter in 3 Niederlassungen) Entwicklung und Durchf\u00fchrung von Trainings und Coachings, Fachliche F\u00fchrung von Teamleitern im Kundenservice und Vertrieb<\/li>\n<li>1998 \u2013 2000 \u00a0 <strong>Fachtrainer<\/strong>, Quelle AG, Durchf\u00fchrung von Fach- und Kommunikationsseminaren<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-0851e44216d90f334 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_0851e44216d90f334\"><a aria-expanded=\"false\" aria-controls=\"0851e44216d90f334\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-9\" data-target=\"#0851e44216d90f334\" href=\"#0851e44216d90f334\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Ausbildung<\/span><\/a><\/h4><\/div><div id=\"0851e44216d90f334\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_0851e44216d90f334\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Berufsbegleitendes Studium Kommunikationspsychologie (Fachhochschule des Mittelstands, Abschluss: Hochschulzertifikat)<\/li>\n<li>Management F\u00f6rderkreis (2 j\u00e4hrig) walter services GmbH<\/li>\n<li>Rhetorik im Medienkontext<\/li>\n<li>Trainerausbildung<\/li>\n<li>Coachingausbildung<\/li>\n<li>Abitur, Kaufmann im Einzelhandel (IHK)<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-11 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-27 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:30px;margin-bottom:30px;width:100%;max-width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;border-color:#e2e2e2;border-top-width:1px;\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-28 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-position:center center;--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-bottom-shadow-color:rgba(0,0,0,0.4);--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><div class=\"awb-image-frame awb-image-frame-10 awb-bottomshadow\" style=\"max-width:180px;display:inline-block;\"><span class=\" fusion-imageframe imageframe-bottomshadow imageframe-10 hover-type-none\"><img decoding=\"async\" width=\"188\" height=\"256\" title=\"Roland-Borek\" src=\"https:\/\/schacht-consulting.de\/wp-content\/uploads\/Roland-Borek.jpg\" alt class=\"img-responsive wp-image-3413\"\/><\/span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" width=\"100%\" viewBox=\"0 0 600 28\" preserveAspectRatio=\"none\"><g clip-path=\"url(#a)\"><mask id=\"b\" style=\"mask-type:luminance\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"600\" height=\"28\"><path d=\"M0 0h600v28H0V0Z\" fill=\"#fff\"\/><\/mask><g filter=\"url(#c)\" mask=\"url(#b)\"><path d=\"M16.439-18.667h567.123v30.8S438.961-8.4 300-8.4C161.04-8.4 16.438 12.133 16.438 12.133v-30.8Z\" fill=\"#000\"\/><\/g><\/g><defs><clipPath id=\"a\"><path fill=\"#fff\" d=\"M0 0h600v28H0z\"\/><\/clipPath><filter id=\"c\" x=\"5.438\" y=\"-29.667\" width=\"589.123\" height=\"52.8\" filterUnits=\"userSpaceOnUse\" color-interpolation-filters=\"sRGB\"><feFlood flood-opacity=\"0\" result=\"BackgroundImageFix\"\/><feBlend in=\"SourceGraphic\" in2=\"BackgroundImageFix\" result=\"shape\"\/><feGaussianBlur stdDeviation=\"5.5\" result=\"effect1_foregroundBlur_3983_183\"\/><\/filter><\/defs><\/svg><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-29 fusion_builder_column_3_4 3_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.56%;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:2.56%;--awb-spacing-left-medium:2.56%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-11\"><h2><span style=\"color: #005fb3;\">Roland Borek <\/span><\/h2>\n<p>Der Kundenversteher.<\/p>\n<p>Mein Ansatz ist, die Bed\u00fcrfnisse Ihrer Kunden zu verstehen und durch exzellenten Service zu begeistern. Denn begeisterte Kunden sind treu, zufriedene Kunden k\u00fcndigen! Mit Hilfe meiner langj\u00e4hrigen Erfahrung im Aufbau, der Leitung und Optimierung von Kundenservicebereichen erarbeiten wir gemeinsam, wie wir Ihre Kunden mit den passenden Prozessen, motivierten Mitarbeitern und der optimalen Technik von Anfang an begeistern und damit Ihren Erfolg mehren!<\/p>\n<p><a href=\"http:\/\/www.der-kundenversteher.de\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.der-kundenversteher.de<\/a><\/p>\n<\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:16px;--awb-content-font-size:20px;--awb-icon-alignment:left;--awb-hover-color:#f9f9fb;--awb-border-color:#e2e2e2;--awb-background-color:#ffffff;--awb-divider-color:#e2e2e2;--awb-divider-hover-color:#e2e2e2;--awb-icon-color:#ffffff;--awb-title-color:#212934;--awb-content-color:#4a4e57;--awb-icon-box-color:#212934;--awb-toggle-hover-accent-color:rgba(0,95,179,0.99);--awb-title-font-family:&quot;Alegreya Sans&quot;;--awb-title-font-weight:400;--awb-title-font-style:normal;--awb-content-font-family:&quot;Alegreya Sans&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-606-10\"><div class=\"fusion-panel panel-default panel-1b16b44b2116392c1 fusion-toggle-has-divider\" style=\"--awb-title-color:#212934;--awb-content-color:#4a4e57;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_1b16b44b2116392c1\"><a aria-expanded=\"false\" aria-controls=\"1b16b44b2116392c1\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-10\" data-target=\"#1b16b44b2116392c1\" href=\"#1b16b44b2116392c1\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Schwerpunkte<\/span><\/a><\/h4><\/div><div id=\"1b16b44b2116392c1\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_1b16b44b2116392c1\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p><strong>Interim Management und Organisationsberatung<\/strong><\/p>\n<ul>\n<li>F\u00fchrung, Steuerung und Entwicklung Kundenservice-Teams<\/li>\n<li>Change-Management in Kundenservice-Bereichen<\/li>\n<li>Prozesse erarbeiten, implementieren und optimieren<\/li>\n<li>Digitalisierung und Einsatz optimaler Technik f\u00fcr den Kundenservice<\/li>\n<li>Personalmanagement<\/li>\n<\/ul>\n<p><strong>Dar\u00fcber hinaus:<\/strong><\/p>\n<ul>\n<li>Post-Merger-Integrations-Projekte<\/li>\n<li>Ausschreibungsmanagement<\/li>\n<li>Vertragsmanagement<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-d34ff4bf59a28d052 fusion-toggle-has-divider\" style=\"--awb-title-color:#212934;--awb-content-color:#4a4e57;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_d34ff4bf59a28d052\"><a aria-expanded=\"false\" aria-controls=\"d34ff4bf59a28d052\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-10\" data-target=\"#d34ff4bf59a28d052\" href=\"#d34ff4bf59a28d052\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Berufst\u00e4tigkeit<\/span><\/a><\/h4><\/div><div id=\"d34ff4bf59a28d052\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_d34ff4bf59a28d052\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Interim Manager First and Second Level IT-Support (2022-2023)<br \/>\nKassen\u00e4rztliche Vereinigung Bayerns (KVB), M\u00fcnchen<\/li>\n<li>Senior Manager Client Services (2009-2021)<br \/>\nIron Mountain Deutschland GmbH, Hamburg<\/li>\n<li>Senior Manager Customer Service und Marketing (2006-2009)<br \/>\nRecall Deutschland GmbH, Hamburg<\/li>\n<li>Projektmanager Beschwerdemanagement (1998-2006)<br \/>\nOtto Group, Hamburg<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-5182a09228514fbc6 fusion-toggle-has-divider\" style=\"--awb-title-color:#212934;--awb-content-color:#4a4e57;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_5182a09228514fbc6\"><a aria-expanded=\"false\" aria-controls=\"5182a09228514fbc6\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-10\" data-target=\"#5182a09228514fbc6\" href=\"#5182a09228514fbc6\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Ausbildung<\/span><\/a><\/h4><\/div><div id=\"5182a09228514fbc6\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_5182a09228514fbc6\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Ausbildung zum Gro\u00df- und Au\u00dfenhandelskaufmann (IHK)<br \/>\nOtto Group, Hamburg<\/li>\n<li>Diplom-Kaufmann (Uni)<br \/>\nFernuniversit\u00e4t Hagen<\/li>\n<li>Prince II Practitioner<\/li>\n<li>Verhandlungssicheres Englisch<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-12 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-30 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:30px;margin-bottom:30px;width:100%;max-width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;border-color:#e2e2e2;border-top-width:1px;\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-31 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-position:center center;--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-bottom-shadow-color:rgba(0,0,0,0.4);--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><div class=\"awb-image-frame awb-image-frame-11 awb-bottomshadow\" style=\"max-width:180px;display:inline-block;\"><span class=\" fusion-imageframe imageframe-bottomshadow imageframe-11 hover-type-none\"><img decoding=\"async\" width=\"200\" height=\"300\" title=\"Remon_Elsten\" src=\"https:\/\/schacht-consulting.de\/wp-content\/uploads\/Remon_Elsten-200x300.jpg\" alt class=\"img-responsive wp-image-779\" srcset=\"https:\/\/schacht-consulting.de\/wp-content\/uploads\/Remon_Elsten-200x300.jpg 200w, https:\/\/schacht-consulting.de\/wp-content\/uploads\/Remon_Elsten.jpg 640w\" sizes=\"(max-width: 640px) 100vw, 200px\" \/><\/span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" width=\"100%\" viewBox=\"0 0 600 28\" preserveAspectRatio=\"none\"><g clip-path=\"url(#a)\"><mask id=\"b\" style=\"mask-type:luminance\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"600\" height=\"28\"><path d=\"M0 0h600v28H0V0Z\" fill=\"#fff\"\/><\/mask><g filter=\"url(#c)\" mask=\"url(#b)\"><path d=\"M16.439-18.667h567.123v30.8S438.961-8.4 300-8.4C161.04-8.4 16.438 12.133 16.438 12.133v-30.8Z\" fill=\"#000\"\/><\/g><\/g><defs><clipPath id=\"a\"><path fill=\"#fff\" d=\"M0 0h600v28H0z\"\/><\/clipPath><filter id=\"c\" x=\"5.438\" y=\"-29.667\" width=\"589.123\" height=\"52.8\" filterUnits=\"userSpaceOnUse\" color-interpolation-filters=\"sRGB\"><feFlood flood-opacity=\"0\" result=\"BackgroundImageFix\"\/><feBlend in=\"SourceGraphic\" in2=\"BackgroundImageFix\" result=\"shape\"\/><feGaussianBlur stdDeviation=\"5.5\" result=\"effect1_foregroundBlur_3983_183\"\/><\/filter><\/defs><\/svg><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-32 fusion_builder_column_3_4 3_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.56%;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:2.56%;--awb-spacing-left-medium:2.56%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-12\"><h2><span style=\"color: #005fb3;\">R\u00e9mon Elsten<\/span><\/h2>\n<p>25 Jahre Erfahrung in CRM und Customer Service kombiniert mit methodischem Vorgehen und hoher Schnittstellenkompetenz in Konzernumgebungen<\/p>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\"><a href=\"http:\/\/www.crystal-partners.ch\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.crystal-partners.ch<\/a><\/div>\n<\/div>\n<\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:16px;--awb-content-font-size:20px;--awb-icon-alignment:left;--awb-hover-color:#f9f9fb;--awb-border-color:#e2e2e2;--awb-background-color:#ffffff;--awb-divider-color:#e2e2e2;--awb-divider-hover-color:#e2e2e2;--awb-icon-color:#ffffff;--awb-title-color:#212934;--awb-content-color:#4a4e57;--awb-icon-box-color:#212934;--awb-toggle-hover-accent-color:rgba(0,95,179,0.99);--awb-title-font-family:&quot;Alegreya Sans&quot;;--awb-title-font-weight:400;--awb-title-font-style:normal;--awb-content-font-family:&quot;Alegreya Sans&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-606-11\"><div class=\"fusion-panel panel-default panel-2d0a6ea03c3bf34bd fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_2d0a6ea03c3bf34bd\"><a aria-expanded=\"false\" aria-controls=\"2d0a6ea03c3bf34bd\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-11\" data-target=\"#2d0a6ea03c3bf34bd\" href=\"#2d0a6ea03c3bf34bd\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Schwerpunkte<\/span><\/a><\/h4><\/div><div id=\"2d0a6ea03c3bf34bd\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_2d0a6ea03c3bf34bd\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Customer Service &amp; Vertrieb<\/li>\n<li>Multi-Channel Kommunikation<\/li>\n<li>Customer Relations Management<\/li>\n<li>Interimistische Projekt- und Bereichsleitung<\/li>\n<li>Optimierung von Kundenprozessen<\/li>\n<li>Outsourcing Management, Projektmanagement, Projekteinsteuerung<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-ee0a94fa5b2e0a934 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_ee0a94fa5b2e0a934\"><a aria-expanded=\"false\" aria-controls=\"ee0a94fa5b2e0a934\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-11\" data-target=\"#ee0a94fa5b2e0a934\" href=\"#ee0a94fa5b2e0a934\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Berufst\u00e4tigkeit<\/span><\/a><\/h4><\/div><div id=\"ee0a94fa5b2e0a934\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_ee0a94fa5b2e0a934\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li><strong>Projekte<\/strong>: Verbessern und optimieren vom Kundenservice &amp; Vertrieb bei z.B. Swisscom, Akzo Nobel, Z\u00fcrcher Kantonalbank, Helsana, AIL, Hugo Boss AG, RADO, Lindab<\/li>\n<li>seit 2007 \u00a0 <strong>Gesch\u00e4ftsf\u00fchrer \/ Inhaber<\/strong> Crystal Partners AG (Schweiz), seit 2013 Mitglied im Netzwerk Schacht-Consulting<\/li>\n<li>2000 \u2013 2007 \u00a0 <strong>Managing Partner und Principal<\/strong>, Crowne Associates AG (Schweiz)<\/li>\n<li>1998 \u2013 2000 \u00a0<strong> Senior Consultant<\/strong>, Intercai (Schweiz) AG<\/li>\n<li>1996 \u2013 1997 \u00a0 <strong>Consultant<\/strong>, Intercai Nederland B.V. (Niederlande)<\/li>\n<li>1988 \u2013 1996 \u00a0 <strong>Teamleiter Telekom &amp; Interner Consultant<\/strong>, ING Group (Niederlande)<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-d8753b476a0884ed7 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_d8753b476a0884ed7\"><a aria-expanded=\"false\" aria-controls=\"d8753b476a0884ed7\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-11\" data-target=\"#d8753b476a0884ed7\" href=\"#d8753b476a0884ed7\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Ausbildung<\/span><\/a><\/h4><\/div><div id=\"d8753b476a0884ed7\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_d8753b476a0884ed7\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Ingenieur-Studium, Technische Universit\u00e4t Brabant (NL)<\/li>\n<li>Nachdiplomstudium, Institut voor Marketing (NL)<\/li>\n<li>Nachdiplomstudium, Open Universit\u00e4t (NL), Projektmanagement<\/li>\n<li>Nachdiplomstudium, Open Universit\u00e4t (NL), Organisation and Management<\/li>\n<li>Vize-Pr\u00e4sident von Callnet.ch (Swiss Contact Center Association)<\/li>\n<li>Vorstandsmitglied vom European Confederation of Contact Centre Organisations<\/li>\n<li>Co-Author von \u201eCRM \u2013 Kundenmanagement zwischen Umsatzsteigerung und Effizienz\u201c von Prof. Dr. Nils Hafner und \u201eRoI des IKT-Einsatzes in Contact Centern\u201d von Dr. Andreas Erat<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-13 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-33 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:30px;margin-bottom:30px;width:100%;max-width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;border-color:#e2e2e2;border-top-width:1px;\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-34 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-position:center center;--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-bottom-shadow-color:rgba(0,0,0,0.4);--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><div class=\"awb-image-frame awb-image-frame-12 awb-bottomshadow\" style=\"max-width:180px;display:inline-block;\"><span class=\" fusion-imageframe imageframe-bottomshadow imageframe-12 hover-type-none\"><img decoding=\"async\" width=\"200\" height=\"300\" title=\"Klaus-Ulrich_Kohler\" src=\"https:\/\/schacht-consulting.de\/wp-content\/uploads\/Klaus-Ulrich_Kohler-200x300.jpg\" alt class=\"img-responsive wp-image-776\" srcset=\"https:\/\/schacht-consulting.de\/wp-content\/uploads\/Klaus-Ulrich_Kohler-200x300.jpg 200w, https:\/\/schacht-consulting.de\/wp-content\/uploads\/Klaus-Ulrich_Kohler.jpg 640w\" sizes=\"(max-width: 640px) 100vw, 200px\" \/><\/span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" width=\"100%\" viewBox=\"0 0 600 28\" preserveAspectRatio=\"none\"><g clip-path=\"url(#a)\"><mask id=\"b\" style=\"mask-type:luminance\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"600\" height=\"28\"><path d=\"M0 0h600v28H0V0Z\" fill=\"#fff\"\/><\/mask><g filter=\"url(#c)\" mask=\"url(#b)\"><path d=\"M16.439-18.667h567.123v30.8S438.961-8.4 300-8.4C161.04-8.4 16.438 12.133 16.438 12.133v-30.8Z\" fill=\"#000\"\/><\/g><\/g><defs><clipPath id=\"a\"><path fill=\"#fff\" d=\"M0 0h600v28H0z\"\/><\/clipPath><filter id=\"c\" x=\"5.438\" y=\"-29.667\" width=\"589.123\" height=\"52.8\" filterUnits=\"userSpaceOnUse\" color-interpolation-filters=\"sRGB\"><feFlood flood-opacity=\"0\" result=\"BackgroundImageFix\"\/><feBlend in=\"SourceGraphic\" in2=\"BackgroundImageFix\" result=\"shape\"\/><feGaussianBlur stdDeviation=\"5.5\" result=\"effect1_foregroundBlur_3983_183\"\/><\/filter><\/defs><\/svg><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-35 fusion_builder_column_3_4 3_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.56%;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:2.56%;--awb-spacing-left-medium:2.56%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-13\"><h2><span style=\"color: #005fb3;\">Klaus Ulrich Kohler<\/span><\/h2>\n<p>Wenn Ihre B2B und B2C Kunden zufrieden sind, geht es Ihrem Unternehmen gut \u2013 danach strebe ich, mit langj\u00e4hrigen Erfahrungen und Referenzen im Account Management, Operativer Betriebsf\u00fchrung, Ausschreibungsmanagement, Restrukturierung sowie Vertrieb.<\/p>\n<p><a href=\"http:\/\/kuk-interim.de\/\" target=\"_blank\" rel=\"noopener noreferrer\">kuk-interim.de<\/a><\/p>\n<\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:16px;--awb-content-font-size:20px;--awb-icon-alignment:left;--awb-hover-color:#f9f9fb;--awb-border-color:#e2e2e2;--awb-background-color:#ffffff;--awb-divider-color:#e2e2e2;--awb-divider-hover-color:#e2e2e2;--awb-icon-color:#ffffff;--awb-title-color:#212934;--awb-content-color:#4a4e57;--awb-icon-box-color:#212934;--awb-toggle-hover-accent-color:rgba(0,95,179,0.99);--awb-title-font-family:&quot;Alegreya Sans&quot;;--awb-title-font-weight:400;--awb-title-font-style:normal;--awb-content-font-family:&quot;Alegreya Sans&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-606-12\"><div class=\"fusion-panel panel-default panel-520c429680666d046 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_520c429680666d046\"><a aria-expanded=\"false\" aria-controls=\"520c429680666d046\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-12\" data-target=\"#520c429680666d046\" href=\"#520c429680666d046\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Schwerpunkte<\/span><\/a><\/h4><\/div><div id=\"520c429680666d046\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_520c429680666d046\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Kostenmanagement und Restrukturierungen<\/li>\n<li>Operative Steuerung im Dienstleistungsbereich<\/li>\n<li>Key Account Management und Vertriebsunterst\u00fctzung<\/li>\n<li>Outsourcing von betrieblichen Funktionsbereichen<\/li>\n<li>Aufbau und F\u00fchrung von Kooperationsmodellen, Bietergemeinschaften<\/li>\n<li>Setup, Betrieb, Verlagerung und Schlie\u00dfung von Dienstleistungsstandorten<\/li>\n<li>Operative Begleitung M&amp;A sowie Post Merger Integration<\/li>\n<li>Interimistische Gesch\u00e4ftsbereichsleitung<\/li>\n<li>Internationales Profil (T\u00fcrkei, Ungarn, S\u00fcdkorea, Schweiz, u.a.)<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-d7a73330a39b5627f fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_d7a73330a39b5627f\"><a aria-expanded=\"false\" aria-controls=\"d7a73330a39b5627f\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-12\" data-target=\"#d7a73330a39b5627f\" href=\"#d7a73330a39b5627f\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Berufst\u00e4tigkeit<\/span><\/a><\/h4><\/div><div id=\"d7a73330a39b5627f\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_d7a73330a39b5627f\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>seit 2016 \u00a0 <strong>Head of Sales and Business Development<\/strong> Loyalty Partner Solutions GmbH<\/li>\n<li>seit 2013 \u00a0 <strong>Selbst\u00e4ndiger Berater und Interimsmanager<\/strong> und Mitglied im Netzwerk Schacht-Consulting<\/li>\n<li>2011 \u2013 2012 \u00a0 <strong>Gesch\u00e4ftsf\u00fchrer<\/strong> Operations bei TOP-10 Dienstleister (Customer Care, Sales, B2B), 80 Mio.\u20ac Umsatz, 2.500 Mitarbeiter<\/li>\n<li>2001 \u2013 2011 \u00a0 <strong>Vice President<\/strong> Customer Care (Key Account Management, Operations, Business Development) bei arvato services, Dienstleistungsgruppe der Bertelsmann AG, Umsatz 270 Mio. \u20ac, 11.000 Mitarbeiter in Deutschland, Standort Stuttgart<\/li>\n<li>1998 \u2013 2000 \u00a0 <strong>Bereichsleiter<\/strong> IT, Qualit\u00e4tssicherung und Versand bei arvato services<\/li>\n<li>1996 \u2013 1998 \u00a0 <strong>Abteilungsleiter<\/strong> Qualit\u00e4tssicherung bei der Deutschen B\u00fccherbund GmbH &amp; Co. KG, Buchclub-Organisation der Bertelsmann AG, 1.500 Mitarbeiter, 4,5 Mio. Mitglieder in Deutschland, 100 Filialen<\/li>\n<li>1993 \u2013 1996 \u00a0 <strong>Abteilungsleiter<\/strong> Customer Service, Deutscher B\u00fccherbund<\/li>\n<li>1992 \u2013 1993 \u00a0 <strong>Assistent Bereichsleiter<\/strong> Customer Service, Deutscher B\u00fccherbund<\/li>\n<li>1990 \u2013 1991 \u00a0<strong> IT-Helpdesk<\/strong>, -Koordination, -Organisation, Deutscher B\u00fccherbund<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-4fd3723c4c98df3da fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_4fd3723c4c98df3da\"><a aria-expanded=\"false\" aria-controls=\"4fd3723c4c98df3da\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-12\" data-target=\"#4fd3723c4c98df3da\" href=\"#4fd3723c4c98df3da\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Ausbildung<\/span><\/a><\/h4><\/div><div id=\"4fd3723c4c98df3da\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_4fd3723c4c98df3da\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Berufsakademie \/ Duale Hochschule Baden W\u00fcrttemberg, Stuttgart, Schwerpunkt: Wirtschaftsinformatik, Abschluss: Diplom-Betriebswirt (BA)<\/li>\n<li>Henley Management College, UK, Berufsbegleitendes Aufbaustudium in englischer Sprache, Schwerpunkt: General Management, Abschluss: Executive MBA<\/li>\n<li>SRH Hochschule Heidelberg, Zertifizierter Restrukturierungs- und Sanierungsberater<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-14 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-36 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:30px;margin-bottom:30px;width:100%;max-width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;border-color:#e2e2e2;border-top-width:1px;\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-37 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-position:center center;--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-bottom-shadow-color:rgba(0,0,0,0.4);--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><div class=\"awb-image-frame awb-image-frame-13 awb-bottomshadow\" style=\"max-width:180px;display:inline-block;\"><span class=\" fusion-imageframe imageframe-bottomshadow imageframe-13 hover-type-none\"><img decoding=\"async\" width=\"200\" height=\"300\" title=\"Juergen_Katzer\" src=\"https:\/\/schacht-consulting.de\/wp-content\/uploads\/Juergen_Katzer-200x300.jpg\" alt class=\"img-responsive wp-image-775\" srcset=\"https:\/\/schacht-consulting.de\/wp-content\/uploads\/Juergen_Katzer-200x300.jpg 200w, https:\/\/schacht-consulting.de\/wp-content\/uploads\/Juergen_Katzer.jpg 640w\" sizes=\"(max-width: 640px) 100vw, 200px\" \/><\/span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" width=\"100%\" viewBox=\"0 0 600 28\" preserveAspectRatio=\"none\"><g clip-path=\"url(#a)\"><mask id=\"b\" style=\"mask-type:luminance\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"600\" height=\"28\"><path d=\"M0 0h600v28H0V0Z\" fill=\"#fff\"\/><\/mask><g filter=\"url(#c)\" mask=\"url(#b)\"><path d=\"M16.439-18.667h567.123v30.8S438.961-8.4 300-8.4C161.04-8.4 16.438 12.133 16.438 12.133v-30.8Z\" fill=\"#000\"\/><\/g><\/g><defs><clipPath id=\"a\"><path fill=\"#fff\" d=\"M0 0h600v28H0z\"\/><\/clipPath><filter id=\"c\" x=\"5.438\" y=\"-29.667\" width=\"589.123\" height=\"52.8\" filterUnits=\"userSpaceOnUse\" color-interpolation-filters=\"sRGB\"><feFlood flood-opacity=\"0\" result=\"BackgroundImageFix\"\/><feBlend in=\"SourceGraphic\" in2=\"BackgroundImageFix\" result=\"shape\"\/><feGaussianBlur stdDeviation=\"5.5\" result=\"effect1_foregroundBlur_3983_183\"\/><\/filter><\/defs><\/svg><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-38 fusion_builder_column_3_4 3_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.56%;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:2.56%;--awb-spacing-left-medium:2.56%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-14\"><h2><span style=\"color: #005fb3;\">J\u00fcrgen Katzer<\/span><\/h2>\n<p>Als Liebhaber von Oldtimern muss ich mich oft in Problemstellungen hineindenken um eine tragf\u00e4hige L\u00f6sung zu finden. Dieses analytische Denken hilft mir jeden Tag in meinen Projekten.<\/p>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\"><a href=\"http:\/\/www.jkib.de\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.jkib.de<\/a><\/div>\n<\/div>\n<\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:16px;--awb-content-font-size:20px;--awb-icon-alignment:left;--awb-hover-color:#f9f9fb;--awb-border-color:#e2e2e2;--awb-background-color:#ffffff;--awb-divider-color:#e2e2e2;--awb-divider-hover-color:#e2e2e2;--awb-icon-color:#ffffff;--awb-title-color:#212934;--awb-content-color:#4a4e57;--awb-icon-box-color:#212934;--awb-toggle-hover-accent-color:rgba(0,95,179,0.99);--awb-title-font-family:&quot;Alegreya Sans&quot;;--awb-title-font-weight:400;--awb-title-font-style:normal;--awb-content-font-family:&quot;Alegreya Sans&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-606-13\"><div class=\"fusion-panel panel-default panel-6800361ff7da90280 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_6800361ff7da90280\"><a aria-expanded=\"false\" aria-controls=\"6800361ff7da90280\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-13\" data-target=\"#6800361ff7da90280\" href=\"#6800361ff7da90280\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Schwerpunkte<\/span><\/a><\/h4><\/div><div id=\"6800361ff7da90280\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_6800361ff7da90280\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<div class=\"panel panel-primary\">\n<div id=\"single-collapse-30\" class=\"panel-collapse collapse in\" aria-expanded=\"true\">\n<div class=\"panel-body\">\n<ul>\n<li>Beratung in Themen und Fragestellungen der Telekommunikation<\/li>\n<li class=\"\">Unterst\u00fctzung bei der Umsetzung von Vertriebskonzepten<\/li>\n<li class=\"\">Sparring-Partner (von der Analyse bis zu Handlungsempfehlungen) f\u00fcr Aufgabenstellungen und Gesch\u00e4ftsideen<\/li>\n<li class=\"\">Unterst\u00fctzung f\u00fcr den \u201eEinsatz\u201c von Social Media Kan\u00e4len (Stichwort: \u201cSichtbarkeit\u201c)<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-e709758897f6ee210 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_e709758897f6ee210\"><a aria-expanded=\"false\" aria-controls=\"e709758897f6ee210\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-13\" data-target=\"#e709758897f6ee210\" href=\"#e709758897f6ee210\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Berufst\u00e4tigkeit<\/span><\/a><\/h4><\/div><div id=\"e709758897f6ee210\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_e709758897f6ee210\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>seit 2015 \u00a0 <strong>Gesch\u00e4ftsf\u00fchrer \/ Inhaber<\/strong> J\u00fcrgen Katzer IngenieurB\u00fcro und Mitglied im Netzwerk Schacht Consulting<br \/>\n<strong>Projekte<\/strong>: Planung, Beratung im Breitbandausbau (FTTC, FTTB\/H) von Landkreisen, Gemeinden in diversen F\u00f6rderprogrammen zusammen mit Partner\/Planungsb\u00fcro; Qualit\u00e4tskontrolle Ausschreibungsunterlagen<\/li>\n<li class=\"\">2012 \u2013 2014 <strong>Senior Consultant<\/strong> Telekommunikation bei einem mittelst\u00e4ndischen Unternehmen<\/li>\n<li class=\"\">1994 \u2013 2011 \u00a0 <strong>verschiedene Positionen bis hin zum\u00a0Vice President Account Management<\/strong> Carrier &amp; Media Companies bei einem\u00a0Telekommunikationsausr\u00fcster<\/li>\n<li class=\"\">1988 \u2013 1994 <strong>\u00a0 Entwicklungsingenieur<\/strong> in einem Technologiezentrum eines Telekommunikationsausr\u00fcster<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-1262b2d85f1e84c44 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_1262b2d85f1e84c44\"><a aria-expanded=\"false\" aria-controls=\"1262b2d85f1e84c44\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-13\" data-target=\"#1262b2d85f1e84c44\" href=\"#1262b2d85f1e84c44\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Ausbildung<\/span><\/a><\/h4><\/div><div id=\"1262b2d85f1e84c44\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_1262b2d85f1e84c44\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Fachhochschule Giessen-Friedberg, Diplom (FH) Elektrische Nachrichtentechnik mit Nebenfach Informatik<\/li>\n<li>Fachhochschulreife Elektrotechnik<\/li>\n<li>Ausbildung zum Kfz-Elektriker<\/li>\n<li>Oldtimer-Fan und leidenschaftlicher \u201cWohnmobilist\u201d<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-15 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-39 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:30px;margin-bottom:30px;width:100%;max-width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;border-color:#e2e2e2;border-top-width:1px;\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-40 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-position:center center;--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-bottom-shadow-color:rgba(0,0,0,0.4);--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><div class=\"awb-image-frame awb-image-frame-14 awb-bottomshadow\" style=\"max-width:180px;display:inline-block;\"><span class=\" fusion-imageframe imageframe-bottomshadow imageframe-14 hover-type-none\"><img decoding=\"async\" width=\"200\" height=\"300\" title=\"Helen_Deacon\" src=\"https:\/\/schacht-consulting.de\/wp-content\/uploads\/Helen_Deacon-200x300.jpg\" alt class=\"img-responsive wp-image-773\" srcset=\"https:\/\/schacht-consulting.de\/wp-content\/uploads\/Helen_Deacon-200x300.jpg 200w, https:\/\/schacht-consulting.de\/wp-content\/uploads\/Helen_Deacon.jpg 640w\" sizes=\"(max-width: 640px) 100vw, 200px\" \/><\/span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" width=\"100%\" viewBox=\"0 0 600 28\" preserveAspectRatio=\"none\"><g clip-path=\"url(#a)\"><mask id=\"b\" style=\"mask-type:luminance\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"600\" height=\"28\"><path d=\"M0 0h600v28H0V0Z\" fill=\"#fff\"\/><\/mask><g filter=\"url(#c)\" mask=\"url(#b)\"><path d=\"M16.439-18.667h567.123v30.8S438.961-8.4 300-8.4C161.04-8.4 16.438 12.133 16.438 12.133v-30.8Z\" fill=\"#000\"\/><\/g><\/g><defs><clipPath id=\"a\"><path fill=\"#fff\" d=\"M0 0h600v28H0z\"\/><\/clipPath><filter id=\"c\" x=\"5.438\" y=\"-29.667\" width=\"589.123\" height=\"52.8\" filterUnits=\"userSpaceOnUse\" color-interpolation-filters=\"sRGB\"><feFlood flood-opacity=\"0\" result=\"BackgroundImageFix\"\/><feBlend in=\"SourceGraphic\" in2=\"BackgroundImageFix\" result=\"shape\"\/><feGaussianBlur stdDeviation=\"5.5\" result=\"effect1_foregroundBlur_3983_183\"\/><\/filter><\/defs><\/svg><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-41 fusion_builder_column_3_4 3_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.56%;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:2.56%;--awb-spacing-left-medium:2.56%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-15\"><h2><span style=\"color: #005fb3;\">Helen Deacon<\/span><\/h2>\n<p>Mit meiner Kreativit\u00e4t, meinem professionellen Umgang und meiner Neugier nach Neuem treibe ich Ihre Themen voran \u2013 mit klarem Blick f\u00fcr Mensch und Ergebnis.<\/p>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\"><\/div>\n<\/div>\n<div class=\"panel panel-primary\">\n<div class=\"panel-heading\"><a href=\"https:\/\/dialogueprojects.de\/\" target=\"_blank\" rel=\"noopener noreferrer\">dialogueprojects.de<\/a><\/div>\n<\/div>\n<\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:16px;--awb-content-font-size:20px;--awb-icon-alignment:left;--awb-hover-color:#f9f9fb;--awb-border-color:#e2e2e2;--awb-background-color:#ffffff;--awb-divider-color:#e2e2e2;--awb-divider-hover-color:#e2e2e2;--awb-icon-color:#ffffff;--awb-title-color:#212934;--awb-content-color:#4a4e57;--awb-icon-box-color:#212934;--awb-toggle-hover-accent-color:rgba(0,95,179,0.99);--awb-title-font-family:&quot;Alegreya Sans&quot;;--awb-title-font-weight:400;--awb-title-font-style:normal;--awb-content-font-family:&quot;Alegreya Sans&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-606-14\"><div class=\"fusion-panel panel-default panel-152627a2c33f9d5df fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_152627a2c33f9d5df\"><a aria-expanded=\"false\" aria-controls=\"152627a2c33f9d5df\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-14\" data-target=\"#152627a2c33f9d5df\" href=\"#152627a2c33f9d5df\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Schwerpunkte<\/span><\/a><\/h4><\/div><div id=\"152627a2c33f9d5df\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_152627a2c33f9d5df\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<div class=\"panel panel-primary\">\n<div id=\"single-collapse-30\" class=\"panel-collapse collapse in\" aria-expanded=\"true\">\n<div class=\"panel-body\">\n<ul>\n<li>Unternehmensberatung bei Expansionen nach Deutschland<\/li>\n<li>New Business Development und Vertriebsstrategien<\/li>\n<li>Prozessbegleitung bei Reorganisationen, Schwerpunkt \u201cFaktor Mensch\u201d<\/li>\n<li>Marketingstrategie, -ma\u00dfnahmen und -umsetzung<\/li>\n<li>Kundenprozesse, Touchpoints und Customer Experience<\/li>\n<li>On- und Offline Neukundengewinnung B2B &amp; B2C<\/li>\n<li>Eigene Seminarreihe f\u00fcr \u201egelungene\u201c Kommunikation<\/li>\n<li>Umfangreiches internationales Netzwerk in der Dialogmarketingbranche<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-fd13224d53a890719 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_fd13224d53a890719\"><a aria-expanded=\"false\" aria-controls=\"fd13224d53a890719\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-14\" data-target=\"#fd13224d53a890719\" href=\"#fd13224d53a890719\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Berufst\u00e4tigkeit<\/span><\/a><\/h4><\/div><div id=\"fd13224d53a890719\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_fd13224d53a890719\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>seit 2010\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<strong> Inhaberin \/ Dialogue Projects<\/strong>, biete zeitliche und fachliche Entlastung durch die \u00dcbernahme von firmeninternen Projekten<br \/>\n<strong>Projekte<\/strong><br \/>\nNeue Leitlinien im Contact Center (USA, Philippinnen); Dienstleister Benchmarketing; globales Teambildung (u.a. S\u00fcdamerika\/ Europa\/T\u00fcrkei\/Russland); Expansion UK Agentur nach DE; DE B2B Datenanbieter Expansion nach UK + Nordamerika; Interim E-Mail Koordinatorin; Variables Gehaltssystem f\u00fcr ein Vertriebsteam; UK Expansion f\u00fcr Zahnklinik; Globale Kooperationspartner f\u00fcr Dienstleister; Internationale Mailingkampagnen (u.a. USA\/AUS\/NL\/UK)<\/li>\n<li>1994-2010\u00a0\u00a0\u00a0\u00a0 Arnold, Demmerer &amp; Partner GmbH. <strong>F\u00fchrendes Beratungsunternehmen f\u00fcr Dialogmarketing, Zielgruppenmarketing und Neukundengewinnung<\/strong><\/li>\n<li>2007-2010 \u00a0\u00a0\u00a0 <strong>Gesch\u00e4ftsf\u00fchrende Gesellschafterin<\/strong>: Schl\u00fcsselfigur f\u00fcr die weitere Gesch\u00e4ftsentwicklung und federf\u00fchrend f\u00fcr den Aufbau der Online-Marketing Kompetenz im Unternehmen<\/li>\n<li>1998-2007\u00a0\u00a0\u00a0\u00a0 <strong>Director International und Mitglied der Gesch\u00e4ftsleitung<\/strong>: Aufbau und Weiterentwicklung des strategischen Beratungsgesch\u00e4fts f\u00fcr Kunden aus UK, USA, IT, NL. Komplette Umsatz- und Kostenverantwortung f\u00fcr das neugegr\u00fcndete Profitcenter \u201eInternational\u201c.<\/li>\n<li>1994-1998\u00a0\u00a0\u00a0\u00a0 <strong>Beraterin Zielgruppenmarketing<\/strong>: Zielgruppenstrategien, Kampagnenplanung und -umsetzung, Akquise der ersten internationalen Kunden f\u00fcr Mailings, Beilagen und Datenmanagement.<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-42c6a816e9cc0bcb0 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_42c6a816e9cc0bcb0\"><a aria-expanded=\"false\" aria-controls=\"42c6a816e9cc0bcb0\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-14\" data-target=\"#42c6a816e9cc0bcb0\" href=\"#42c6a816e9cc0bcb0\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Ausbildung<\/span><\/a><\/h4><\/div><div id=\"42c6a816e9cc0bcb0\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_42c6a816e9cc0bcb0\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Leeds Metropolitan University, UK, B.A. (Hons) Business Studies \/ Marketing<\/li>\n<li>Hochschule Pforzheim, Aufbaustudium European Business Certificate \/ Mktg<\/li>\n<li>NLP Practitioner, Kommunikationsberaterin nach Schulz von Thun (i.A.),<br \/>\nTransaktionsanalystische Beraterin (Schwerpunkt Organisationen) (i.A.)<\/li>\n<li>Bergwandern mit Panoramablick, die moderne Vollwertk\u00fcche, Jazz-Gesang<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-16 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-42 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:30px;margin-bottom:30px;width:100%;max-width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;border-color:#e2e2e2;border-top-width:1px;\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-43 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-position:center center;--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-bottom-shadow-color:rgba(0,0,0,0.4);--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><div class=\"awb-image-frame awb-image-frame-15 awb-bottomshadow\" style=\"max-width:180px;display:inline-block;\"><span class=\" fusion-imageframe imageframe-bottomshadow imageframe-15 hover-type-none\"><img decoding=\"async\" width=\"200\" height=\"300\" title=\"Guenther_Lieck\" src=\"https:\/\/schacht-consulting.de\/wp-content\/uploads\/Guenther_Lieck-200x300.jpg\" alt class=\"img-responsive wp-image-1031\" srcset=\"https:\/\/schacht-consulting.de\/wp-content\/uploads\/Guenther_Lieck-200x300.jpg 200w, https:\/\/schacht-consulting.de\/wp-content\/uploads\/Guenther_Lieck.jpg 640w\" sizes=\"(max-width: 640px) 100vw, 200px\" \/><\/span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" width=\"100%\" viewBox=\"0 0 600 28\" preserveAspectRatio=\"none\"><g clip-path=\"url(#a)\"><mask id=\"b\" style=\"mask-type:luminance\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"600\" height=\"28\"><path d=\"M0 0h600v28H0V0Z\" fill=\"#fff\"\/><\/mask><g filter=\"url(#c)\" mask=\"url(#b)\"><path d=\"M16.439-18.667h567.123v30.8S438.961-8.4 300-8.4C161.04-8.4 16.438 12.133 16.438 12.133v-30.8Z\" fill=\"#000\"\/><\/g><\/g><defs><clipPath id=\"a\"><path fill=\"#fff\" d=\"M0 0h600v28H0z\"\/><\/clipPath><filter id=\"c\" x=\"5.438\" y=\"-29.667\" width=\"589.123\" height=\"52.8\" filterUnits=\"userSpaceOnUse\" color-interpolation-filters=\"sRGB\"><feFlood flood-opacity=\"0\" result=\"BackgroundImageFix\"\/><feBlend in=\"SourceGraphic\" in2=\"BackgroundImageFix\" result=\"shape\"\/><feGaussianBlur stdDeviation=\"5.5\" result=\"effect1_foregroundBlur_3983_183\"\/><\/filter><\/defs><\/svg><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-44 fusion_builder_column_3_4 3_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.56%;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:2.56%;--awb-spacing-left-medium:2.56%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-16\"><h2><span style=\"color: #005fb3;\">G\u00fcnther Lieck<\/span><\/h2>\n<p>Strategischer Weitblick und professionelle Analysen sind die Basis meiner unternehmerischen Empfehlungen. Analogien entnehme ich gerne, genauso wie Attikus Schacht meiner Passion dem Bergsteigen mit all seinen Spielformen.<\/p>\n<\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:16px;--awb-content-font-size:20px;--awb-icon-alignment:left;--awb-hover-color:#f9f9fb;--awb-border-color:#e2e2e2;--awb-background-color:#ffffff;--awb-divider-color:#e2e2e2;--awb-divider-hover-color:#e2e2e2;--awb-icon-color:#ffffff;--awb-title-color:#212934;--awb-content-color:#4a4e57;--awb-icon-box-color:#212934;--awb-toggle-hover-accent-color:rgba(0,95,179,0.99);--awb-title-font-family:&quot;Alegreya Sans&quot;;--awb-title-font-weight:400;--awb-title-font-style:normal;--awb-content-font-family:&quot;Alegreya Sans&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-606-15\"><div class=\"fusion-panel panel-default panel-21cc392d0d5bc63fc fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_21cc392d0d5bc63fc\"><a aria-expanded=\"false\" aria-controls=\"21cc392d0d5bc63fc\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-15\" data-target=\"#21cc392d0d5bc63fc\" href=\"#21cc392d0d5bc63fc\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Schwerpunkte<\/span><\/a><\/h4><\/div><div id=\"21cc392d0d5bc63fc\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_21cc392d0d5bc63fc\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<div class=\"panel panel-primary\">\n<div id=\"single-collapse-30\" class=\"panel-collapse collapse in\" aria-expanded=\"true\">\n<div class=\"panel-body\">\n<ul>\n<li>Unternehmensberatung bei Expansionen nach Deutschland<\/li>\n<li>Programm\/Projektmanagement: Scoping, Orchestrierung von Projektfortschritt und Entscheidungsfindung aber auch \u201aDoing\u2018, \u00dcbergabe an Klient. Bis 50 Projektmitarbeiter, bis &gt;1000 Stakeholder, Potentiale bis \u20ac &gt;100 Mio<\/li>\n<li>Probleml\u00f6sungen aller Art (insbesondere Organisation, Prozesse): Situationsanalyse, Interpretation, Optionsfindung und Entscheidungsvorlagen<\/li>\n<li>Strategieentwicklung und \u2013audit, Turnaround, Business Development \/ Start-up. Auch Strategic Account Planning, Customer Relations Mgmt.<\/li>\n<li>Interimistische Projekt- und Bereichsleitung<\/li>\n<li>Generalist \u2013 breiter, globaler Industrie- und funktionaler Erfahrungsschatz<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-355c58f730400409d fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_355c58f730400409d\"><a aria-expanded=\"false\" aria-controls=\"355c58f730400409d\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-15\" data-target=\"#355c58f730400409d\" href=\"#355c58f730400409d\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Berufst\u00e4tigkeit<\/span><\/a><\/h4><\/div><div id=\"355c58f730400409d\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_355c58f730400409d\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Strategische sowie operative Projekte auf Ebene Vorstand oder Senior Management mit dem Ziel messbare Erfolge umzusetzen. Branchen Financial Services\/Retail, Big pharma, Biotechnologie.<\/li>\n<li>seit 2010 \u00a0 <strong>Selbst\u00e4ndiger Berater und Projekt\/interim Manager<\/strong>, Inhaber \u201eGUL, Z\u00fcrich\/Baar, CH\u201c. Mitglied im Netzwerk Schacht Consulting.<\/li>\n<li>2006 \u2013 2010\u00a0\u00a0 Kunsthaus Z\u00fcrich \/ Z\u00fcrcher Kunstgesellschaft, Z\u00fcrich, CH \u2013 <strong>Gesamtleiter der \u201aKunsthaus-Erweiterung\u2019<\/strong> (CHF 180M Investition)<\/li>\n<li>2000 \u2013 2006 \u00a0 McKinsey &amp; Company, Inc. Switzerland, Zurich, CH<br \/>\n<strong>Senior Project Manager<\/strong> (Stufe vor Partner) in strategischen bis zu operativen Projekten, immer international. Industrien: Life Science, Spezial-Chemie, Tourismus, Finanzwesen, PPP.<\/li>\n<li>1995 \u2013 1998 \u00a0 The Boston Consulting Group, M\u00fcnchen<br \/>\n<strong>Unternehmensberater<\/strong>, Projekte im Maschinenbau, Schienenfahrzeuge, Automobil (e-commerce), FMCG, Finanzwesen<\/li>\n<li>1994 \u2013 1995 \u00a0 Rover Group Ltd., MG F design team Birmingham, UK<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-a7be6131aa5769096 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_a7be6131aa5769096\"><a aria-expanded=\"false\" aria-controls=\"a7be6131aa5769096\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-15\" data-target=\"#a7be6131aa5769096\" href=\"#a7be6131aa5769096\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Ausbildung<\/span><\/a><\/h4><\/div><div id=\"a7be6131aa5769096\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_a7be6131aa5769096\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Leeds Metropolitan University, UK, B.A. (Hons) Business Studies \/ Marketing<\/li>\n<li>Technische Universit\u00e4t Darmstadt, Diplom Wirtschaftsingenieur<br \/>\nFachrichtung Maschinenbau<\/li>\n<li>INSEAD Fontainebleau, Master of Business Administration (MBA), Honors: Marketing, Finance, Entrepreneurship. Grade: with distinction<\/li>\n<li>Alpinist (insbesondere Skitouren (Manaslu 8163m), Triathlon und Radsport (Finisher Cape Epic 2011, \u00d6tztaler Marathon)<\/li>\n<li>Begeisterter Familienvater (1 Sohn *2013, 1 Tochter *2016)<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-17 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-45 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:30px;margin-bottom:30px;width:100%;max-width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;border-color:#e2e2e2;border-top-width:1px;\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-46 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-position:center center;--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-bottom-shadow-color:rgba(0,0,0,0.4);--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><div class=\"awb-image-frame awb-image-frame-16 awb-bottomshadow\" style=\"max-width:180px;display:inline-block;\"><span class=\" fusion-imageframe imageframe-bottomshadow imageframe-16 hover-type-none\"><img decoding=\"async\" width=\"188\" height=\"300\" title=\"noreen-tausendfreund\" src=\"https:\/\/schacht-consulting.de\/wp-content\/uploads\/noreen-tausendfreund-188x300.jpg\" alt class=\"img-responsive wp-image-886\" srcset=\"https:\/\/schacht-consulting.de\/wp-content\/uploads\/noreen-tausendfreund-188x300.jpg 188w, https:\/\/schacht-consulting.de\/wp-content\/uploads\/noreen-tausendfreund.jpg 600w\" sizes=\"(max-width: 188px) 100vw, 188px\" \/><\/span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" width=\"100%\" viewBox=\"0 0 600 28\" preserveAspectRatio=\"none\"><g clip-path=\"url(#a)\"><mask id=\"b\" style=\"mask-type:luminance\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"600\" height=\"28\"><path d=\"M0 0h600v28H0V0Z\" fill=\"#fff\"\/><\/mask><g filter=\"url(#c)\" mask=\"url(#b)\"><path d=\"M16.439-18.667h567.123v30.8S438.961-8.4 300-8.4C161.04-8.4 16.438 12.133 16.438 12.133v-30.8Z\" fill=\"#000\"\/><\/g><\/g><defs><clipPath id=\"a\"><path fill=\"#fff\" d=\"M0 0h600v28H0z\"\/><\/clipPath><filter id=\"c\" x=\"5.438\" y=\"-29.667\" width=\"589.123\" height=\"52.8\" filterUnits=\"userSpaceOnUse\" color-interpolation-filters=\"sRGB\"><feFlood flood-opacity=\"0\" result=\"BackgroundImageFix\"\/><feBlend in=\"SourceGraphic\" in2=\"BackgroundImageFix\" result=\"shape\"\/><feGaussianBlur stdDeviation=\"5.5\" result=\"effect1_foregroundBlur_3983_183\"\/><\/filter><\/defs><\/svg><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-47 fusion_builder_column_3_4 3_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.56%;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:2.56%;--awb-spacing-left-medium:2.56%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-17\"><h2><span style=\"color: #005fb3;\">Noreen Tausendfreund<\/span><\/h2>\n<p>Handlungsspielr\u00e4ume neu zu gestalten, das ist meine St\u00e4rke. Beruflich wie privat liebe und lebe ich Ver\u00e4nderung und die damit verbundenen M\u00f6glichkeiten.<\/p>\n<\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:16px;--awb-content-font-size:20px;--awb-icon-alignment:left;--awb-hover-color:#f9f9fb;--awb-border-color:#e2e2e2;--awb-background-color:#ffffff;--awb-divider-color:#e2e2e2;--awb-divider-hover-color:#e2e2e2;--awb-icon-color:#ffffff;--awb-title-color:#212934;--awb-content-color:#4a4e57;--awb-icon-box-color:#212934;--awb-toggle-hover-accent-color:rgba(0,95,179,0.99);--awb-title-font-family:&quot;Alegreya Sans&quot;;--awb-title-font-weight:400;--awb-title-font-style:normal;--awb-content-font-family:&quot;Alegreya Sans&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-606-16\"><div class=\"fusion-panel panel-default panel-d10777464e8933498 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_d10777464e8933498\"><a aria-expanded=\"false\" aria-controls=\"d10777464e8933498\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-16\" data-target=\"#d10777464e8933498\" href=\"#d10777464e8933498\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Schwerpunkte<\/span><\/a><\/h4><\/div><div id=\"d10777464e8933498\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_d10777464e8933498\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<div class=\"panel panel-primary\">\n<div id=\"single-collapse-30\" class=\"panel-collapse collapse in\" aria-expanded=\"true\">\n<div class=\"panel-body\">\n<ul>\n<li>Konfliktcoaching und Mediation<\/li>\n<li>Beratung, Training und Prozessmoderatorin in den Bereichen Kommunikationskultur, Teambuilding, Mitarbeitermotivation, Leitbildsch\u00e4rfung, Change Management<\/li>\n<li>Systemisches Coaching (Einzeln, Teams, Gruppen)<\/li>\n<li>Diversity Management \u2013und Trainings<\/li>\n<li>Supervision und Intervision<\/li>\n<li>Ausbildung und Coaching von F\u00fchrungskr\u00e4ften und Trainern<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-a2c281c9fc6b9eefc fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_a2c281c9fc6b9eefc\"><a aria-expanded=\"false\" aria-controls=\"a2c281c9fc6b9eefc\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-16\" data-target=\"#a2c281c9fc6b9eefc\" href=\"#a2c281c9fc6b9eefc\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Ausbildung<\/span><\/a><\/h4><\/div><div id=\"a2c281c9fc6b9eefc\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_a2c281c9fc6b9eefc\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Master of Mediation (Univ.)<\/li>\n<li>Diversity Trainerin<\/li>\n<li>Prozessberaterin<\/li>\n<li>Supervisorin<\/li>\n<li>Systemischer Coach<\/li>\n<li>Certified Marketing Manager (FH)<\/li>\n<li>Internationales Diplom-Verwaltungsmanagement (FH)<\/li>\n<li>Abitur<\/li>\n<li>Sprachen:\u00a0Deutsch, Englisch, Chinesisch, Spanisch<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-18 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-48 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:30px;margin-bottom:30px;width:100%;max-width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;border-color:#e2e2e2;border-top-width:1px;\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-49 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-position:center center;--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-bottom-shadow-color:rgba(0,0,0,0.4);--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><div class=\"awb-image-frame awb-image-frame-17 awb-bottomshadow\" style=\"max-width:180px;display:inline-block;\"><span class=\" fusion-imageframe imageframe-bottomshadow imageframe-17 hover-type-none\"><img decoding=\"async\" width=\"267\" height=\"300\" title=\"Bild_CV_A22\" src=\"https:\/\/schacht-consulting.de\/wp-content\/uploads\/Bild_CV_A22-267x300.jpg\" alt class=\"img-responsive wp-image-1359\" srcset=\"https:\/\/schacht-consulting.de\/wp-content\/uploads\/Bild_CV_A22-267x300.jpg 267w, https:\/\/schacht-consulting.de\/wp-content\/uploads\/Bild_CV_A22.jpg 492w\" sizes=\"(max-width: 267px) 100vw, 267px\" \/><\/span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" width=\"100%\" viewBox=\"0 0 600 28\" preserveAspectRatio=\"none\"><g clip-path=\"url(#a)\"><mask id=\"b\" style=\"mask-type:luminance\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"600\" height=\"28\"><path d=\"M0 0h600v28H0V0Z\" fill=\"#fff\"\/><\/mask><g filter=\"url(#c)\" mask=\"url(#b)\"><path d=\"M16.439-18.667h567.123v30.8S438.961-8.4 300-8.4C161.04-8.4 16.438 12.133 16.438 12.133v-30.8Z\" fill=\"#000\"\/><\/g><\/g><defs><clipPath id=\"a\"><path fill=\"#fff\" d=\"M0 0h600v28H0z\"\/><\/clipPath><filter id=\"c\" x=\"5.438\" y=\"-29.667\" width=\"589.123\" height=\"52.8\" filterUnits=\"userSpaceOnUse\" color-interpolation-filters=\"sRGB\"><feFlood flood-opacity=\"0\" result=\"BackgroundImageFix\"\/><feBlend in=\"SourceGraphic\" in2=\"BackgroundImageFix\" result=\"shape\"\/><feGaussianBlur stdDeviation=\"5.5\" result=\"effect1_foregroundBlur_3983_183\"\/><\/filter><\/defs><\/svg><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-50 fusion_builder_column_3_4 3_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.56%;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:2.56%;--awb-spacing-left-medium:2.56%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-18\"><h2><span style=\"color: #005fb3;\">Christian Votava<\/span><\/h2>\n<p>Beraten hei\u00dft, gemeinsam mit dem Kunden Zukunft gestalten.<\/p>\n<\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:16px;--awb-content-font-size:20px;--awb-icon-alignment:left;--awb-hover-color:#f9f9fb;--awb-border-color:#e2e2e2;--awb-background-color:#ffffff;--awb-divider-color:#e2e2e2;--awb-divider-hover-color:#e2e2e2;--awb-icon-color:#ffffff;--awb-title-color:#212934;--awb-content-color:#4a4e57;--awb-icon-box-color:#212934;--awb-toggle-hover-accent-color:rgba(0,95,179,0.99);--awb-title-font-family:&quot;Alegreya Sans&quot;;--awb-title-font-weight:400;--awb-title-font-style:normal;--awb-content-font-family:&quot;Alegreya Sans&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-606-17\"><div class=\"fusion-panel panel-default panel-a434dab6512f1fe5c fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_a434dab6512f1fe5c\"><a aria-expanded=\"false\" aria-controls=\"a434dab6512f1fe5c\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-17\" data-target=\"#a434dab6512f1fe5c\" href=\"#a434dab6512f1fe5c\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Schwerpunkte<\/span><\/a><\/h4><\/div><div id=\"a434dab6512f1fe5c\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_a434dab6512f1fe5c\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<div class=\"panel panel-primary\">\n<div id=\"single-collapse-30\" class=\"panel-collapse collapse in\" aria-expanded=\"true\">\n<div class=\"panel-body\">\n<ul>\n<li>Gestaltung der Digitalen Transformation im Kundenservice<\/li>\n<li>Etablierung des Kundenservice als Wissensplattform einer Organisation und Aufbau lernender Organisationsstrukturen<\/li>\n<li>Entwurf neuer Gesch\u00e4ftsmodelle und Service Design<\/li>\n<li>Neuausrichtung von Dienstleistern als Innovationstreiber<\/li>\n<li>Neue hybride Formen der Arbeitsorganisation und neue Betreibermodelle<\/li>\n<li>Innovative Organisations-Strukturen zur gleichzeitigen Steigerung der operativen Effizienz, Flexibilit\u00e4t und Kundenorientierung von Dienstleistern<\/li>\n<li>Pr\u00e4diktive und adaptive Planungs- &amp; Steuerungsprozesse<\/li>\n<li>Beratungsmodelle f\u00fcr Direktbanken<\/li>\n<li>Durchf\u00fchrung von Outsourcing &amp; Insourcing Projekten<\/li>\n<li>Vernetzung von Dienstleistern mit internen und externen Kundenorganisationen<\/li>\n<li>Aufbau und Interimsleitung von Customer Contact Centern<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-6af635ef8557eb0c3 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_6af635ef8557eb0c3\"><a aria-expanded=\"false\" aria-controls=\"6af635ef8557eb0c3\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-17\" data-target=\"#6af635ef8557eb0c3\" href=\"#6af635ef8557eb0c3\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Berufst\u00e4tigkeit<\/span><\/a><\/h4><\/div><div id=\"6af635ef8557eb0c3\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_6af635ef8557eb0c3\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Seit 2006 <strong>Lehrt\u00e4tigkeit an der Universit\u00e4t Bor\u00e5s\/Schweden<\/strong> mit Schwerpunkt Strategisches &amp; Marketing Management und Entrepreneurship<\/li>\n<li>Seit 1996 <strong>Gesch\u00e4ftsf\u00fchrender Gesellschafter<\/strong> Realise GmbH Strategic Consulting<\/li>\n<li>1993 \u2013 1996 <strong>Vertriebsleiter<\/strong> Region Rhein\/Main f\u00fcr Prozessleittechnik &amp; Key Account Manager f\u00fcr die Chemische Industrie, Siemens AG, Frankfurt<\/li>\n<li>1992 \u2013 1993 <strong>Marketingleiter<\/strong> Prozessleittechnik, Siemens AG, Karlsruhe<\/li>\n<li>1988 \u2013 1991 <strong>Exportleiter<\/strong> Mess- &amp; Pr\u00fcftechnik \u2013 Europa\/USA, Siemens AG, Karlsruhe<\/li>\n<li>1986 \u2013 1988 <strong>Assistent der Gesch\u00e4ftsleitung<\/strong>, Siemens AG, Karlsruhe<\/li>\n<li>1984 \u2013 1986 <strong>Produktmanager Datenbanksysteme<\/strong>, T\u00e9l\u00e9syst\u00e8mes, Paris<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-47b59c237b92e1144 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_47b59c237b92e1144\"><a aria-expanded=\"false\" aria-controls=\"47b59c237b92e1144\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-17\" data-target=\"#47b59c237b92e1144\" href=\"#47b59c237b92e1144\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Ausbildung<\/span><\/a><\/h4><\/div><div id=\"47b59c237b92e1144\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_47b59c237b92e1144\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Executive MBA<\/li>\n<li>Gastwissenschaftler am \u201cCentre National de la Recherche Scientifique\u201d (CNRS), Paris \/ Frankreich<\/li>\n<li>Studium der Chemie und Promotion in Theoretischer- und Computer-Chemie<\/li>\n<li>Abitur der Europ\u00e4ische Schule (Br\u00fcssel und Karlsruhe)<\/li>\n<li>Sprachen: Deutsch, Englisch, Franz\u00f6sisch, Italienisch<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-19 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-51 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:30px;margin-bottom:30px;width:100%;max-width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;border-color:#e2e2e2;border-top-width:1px;\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-52 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-position:center center;--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-bottom-shadow-color:rgba(0,0,0,0.4);--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><div class=\"awb-image-frame awb-image-frame-18 awb-bottomshadow\" style=\"max-width:180px;display:inline-block;\"><span class=\" fusion-imageframe imageframe-bottomshadow imageframe-18 hover-type-none\"><img decoding=\"async\" width=\"600\" height=\"960\" title=\"simon\" src=\"https:\/\/schacht-consulting.de\/wp-content\/uploads\/simon.jpg\" alt class=\"img-responsive wp-image-3343\" srcset=\"https:\/\/schacht-consulting.de\/wp-content\/uploads\/simon-200x320.jpg 200w, https:\/\/schacht-consulting.de\/wp-content\/uploads\/simon-400x640.jpg 400w, https:\/\/schacht-consulting.de\/wp-content\/uploads\/simon.jpg 600w\" sizes=\"(max-width: 640px) 100vw, 400px\" \/><\/span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" width=\"100%\" viewBox=\"0 0 600 28\" preserveAspectRatio=\"none\"><g clip-path=\"url(#a)\"><mask id=\"b\" style=\"mask-type:luminance\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"600\" height=\"28\"><path d=\"M0 0h600v28H0V0Z\" fill=\"#fff\"\/><\/mask><g filter=\"url(#c)\" mask=\"url(#b)\"><path d=\"M16.439-18.667h567.123v30.8S438.961-8.4 300-8.4C161.04-8.4 16.438 12.133 16.438 12.133v-30.8Z\" fill=\"#000\"\/><\/g><\/g><defs><clipPath id=\"a\"><path fill=\"#fff\" d=\"M0 0h600v28H0z\"\/><\/clipPath><filter id=\"c\" x=\"5.438\" y=\"-29.667\" width=\"589.123\" height=\"52.8\" filterUnits=\"userSpaceOnUse\" color-interpolation-filters=\"sRGB\"><feFlood flood-opacity=\"0\" result=\"BackgroundImageFix\"\/><feBlend in=\"SourceGraphic\" in2=\"BackgroundImageFix\" result=\"shape\"\/><feGaussianBlur stdDeviation=\"5.5\" result=\"effect1_foregroundBlur_3983_183\"\/><\/filter><\/defs><\/svg><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-53 fusion_builder_column_3_4 3_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.56%;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:2.56%;--awb-spacing-left-medium:2.56%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-19\"><h2><span style=\"color: #005fb3;\">Daniel Simon<\/span><\/h2>\n<p>Partner zum Sparring f\u00fcr optimierte Gesch\u00e4ftsprozesse gesucht?<\/p>\n<p>Ich helfe Ihnen Komplexit\u00e4ten zu reduzieren, Ihre (digitalen) Prozesse zu synchronisieren und bin Ihr Sparringspartner f\u00fcr mehr Effizienz und Zuverl\u00e4ssigkeit in Ihrem Unternehmen.<\/p>\n<p><a href=\"http:\/\/www.danywhy.de\/\" target=\"_blank\" rel=\"noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=http:\/\/www.danywhy.de&amp;source=gmail&amp;ust=1703246089727000&amp;usg=AOvVaw3l-NKaIJC0QedRBeXcBPI2\">www.danywhy.de<\/a><\/p>\n<\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:16px;--awb-content-font-size:20px;--awb-icon-alignment:left;--awb-hover-color:#f9f9fb;--awb-border-color:#e2e2e2;--awb-background-color:#ffffff;--awb-divider-color:#e2e2e2;--awb-divider-hover-color:#e2e2e2;--awb-icon-color:#ffffff;--awb-title-color:#212934;--awb-content-color:#4a4e57;--awb-icon-box-color:#212934;--awb-toggle-hover-accent-color:rgba(0,95,179,0.99);--awb-title-font-family:&quot;Alegreya Sans&quot;;--awb-title-font-weight:400;--awb-title-font-style:normal;--awb-content-font-family:&quot;Alegreya Sans&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-606-18\"><div class=\"fusion-panel panel-default panel-c5885bfb170945759 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_c5885bfb170945759\"><a aria-expanded=\"false\" aria-controls=\"c5885bfb170945759\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-18\" data-target=\"#c5885bfb170945759\" href=\"#c5885bfb170945759\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Schwerpunkte<\/span><\/a><\/h4><\/div><div id=\"c5885bfb170945759\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_c5885bfb170945759\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<div class=\"panel panel-primary\">\n<div id=\"single-collapse-30\" class=\"panel-collapse collapse in\" aria-expanded=\"true\">\n<div class=\"panel-body\">\n<ul>\n<li>Zielgruppen-Experte<\/li>\n<li>Dialogmarketing \u00fcber alle Kan\u00e4le<\/li>\n<li>Big Data Spezialist<\/li>\n<li>Datenschutz (DE und EU)<\/li>\n<li>Unternehmensentwicklung und -beteiligungen<\/li>\n<li>Konzepte zur Neukunden-Gewinnung<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-2af545ec9811515b4 fusion-toggle-has-divider\" style=\"--awb-title-color:#212934;--awb-content-color:#4a4e57;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_2af545ec9811515b4\"><a aria-expanded=\"false\" aria-controls=\"2af545ec9811515b4\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-18\" data-target=\"#2af545ec9811515b4\" href=\"#2af545ec9811515b4\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Berufst\u00e4tigkeit<\/span><\/a><\/h4><\/div><div id=\"2af545ec9811515b4\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_2af545ec9811515b4\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>QUADRESS GmbH: <strong>Gesch\u00e4ftsf\u00fchrer und Gesellschafter<\/strong> (seit 2001)<\/li>\n<li>infraTest Digital Solutions GmbH: <strong>Gesch\u00e4ftsf\u00fchrer und Gesellschafter<\/strong><\/li>\n<li>DATATRUSTEE GmbH: <strong>Gesellschafter<\/strong><\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-4f951b5d22d587a71 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_4f951b5d22d587a71\"><a aria-expanded=\"false\" aria-controls=\"4f951b5d22d587a71\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-18\" data-target=\"#4f951b5d22d587a71\" href=\"#4f951b5d22d587a71\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Ausbildung<\/span><\/a><\/h4><\/div><div id=\"4f951b5d22d587a71\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_4f951b5d22d587a71\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Diplom-Logistiker (Universit\u00e4t Bochum)<\/li>\n<li>Abitur<\/li>\n<li>Sprachen: Deutsch, Englisch, T\u00fcrkisch (Grundkenntnisse)<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-20 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-54 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:30px;margin-bottom:30px;width:100%;max-width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;border-color:#e2e2e2;border-top-width:1px;\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-55 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-position:center center;--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-bottom-shadow-color:rgba(0,0,0,0.4);--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><div class=\"awb-image-frame awb-image-frame-19 awb-bottomshadow\" style=\"max-width:180px;display:inline-block;\"><span class=\" fusion-imageframe imageframe-bottomshadow imageframe-19 hover-type-none\"><img decoding=\"async\" width=\"188\" height=\"284\" title=\"Meyer\" src=\"https:\/\/schacht-consulting.de\/wp-content\/uploads\/Meyer.jpg\" alt class=\"img-responsive wp-image-3417\"\/><\/span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" width=\"100%\" viewBox=\"0 0 600 28\" preserveAspectRatio=\"none\"><g clip-path=\"url(#a)\"><mask id=\"b\" style=\"mask-type:luminance\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"600\" height=\"28\"><path d=\"M0 0h600v28H0V0Z\" fill=\"#fff\"\/><\/mask><g filter=\"url(#c)\" mask=\"url(#b)\"><path d=\"M16.439-18.667h567.123v30.8S438.961-8.4 300-8.4C161.04-8.4 16.438 12.133 16.438 12.133v-30.8Z\" fill=\"#000\"\/><\/g><\/g><defs><clipPath id=\"a\"><path fill=\"#fff\" d=\"M0 0h600v28H0z\"\/><\/clipPath><filter id=\"c\" x=\"5.438\" y=\"-29.667\" width=\"589.123\" height=\"52.8\" filterUnits=\"userSpaceOnUse\" color-interpolation-filters=\"sRGB\"><feFlood flood-opacity=\"0\" result=\"BackgroundImageFix\"\/><feBlend in=\"SourceGraphic\" in2=\"BackgroundImageFix\" result=\"shape\"\/><feGaussianBlur stdDeviation=\"5.5\" result=\"effect1_foregroundBlur_3983_183\"\/><\/filter><\/defs><\/svg><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-56 fusion_builder_column_3_4 3_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.56%;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:2.56%;--awb-spacing-left-medium:2.56%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-20\"><h2><span style=\"color: #005fb3;\">Thorsten Meyer<\/span><\/h2>\n<p><a href=\"http:\/\/www.thorsten-meyer.de\" target=\"_blank\" rel=\"noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=http:\/\/www.danywhy.de&amp;source=gmail&amp;ust=1703246089727000&amp;usg=AOvVaw3l-NKaIJC0QedRBeXcBPI2\">www.thorsten-meyer.de<\/a><\/p>\n<\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:16px;--awb-content-font-size:20px;--awb-icon-alignment:left;--awb-hover-color:#f9f9fb;--awb-border-color:#e2e2e2;--awb-background-color:#ffffff;--awb-divider-color:#e2e2e2;--awb-divider-hover-color:#e2e2e2;--awb-icon-color:#ffffff;--awb-title-color:#212934;--awb-content-color:#4a4e57;--awb-icon-box-color:#212934;--awb-toggle-hover-accent-color:rgba(0,95,179,0.99);--awb-title-font-family:&quot;Alegreya Sans&quot;;--awb-title-font-weight:400;--awb-title-font-style:normal;--awb-content-font-family:&quot;Alegreya Sans&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-606-19\"><div class=\"fusion-panel panel-default panel-618729ed64b12a3e8 fusion-toggle-has-divider\" style=\"--awb-title-color:#212934;--awb-content-color:#4a4e57;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_618729ed64b12a3e8\"><a aria-expanded=\"false\" aria-controls=\"618729ed64b12a3e8\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-19\" data-target=\"#618729ed64b12a3e8\" href=\"#618729ed64b12a3e8\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Schwerpunkte<\/span><\/a><\/h4><\/div><div id=\"618729ed64b12a3e8\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_618729ed64b12a3e8\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li><strong>Performance-Management<\/strong> mit dem Ziel, die Profitabilit\u00e4t und Kosteneffizienz der Organisationseinheit nachhaltig zu verbessern.<\/li>\n<li><strong>Organisationsentwicklung<\/strong> mit dem Ziel, eine schlanke, kompetente und motivierte Customer Service Organisation zu haben, die flexibel und leistungsorientiert auf aktuelle und zuk\u00fcnftige Herausforderung reagiert.<\/li>\n<li><strong>Interim-Management<\/strong> mit dem Ziel, vor\u00fcbergehend unbesetzte oder befristet notwendige Aufgaben als F\u00fchrungskraft so zu auszuf\u00fcllen, dass die Kontinuit\u00e4t gewahrt bleibt und die gesetzten Unternehmensziele effektiv erreicht werden.<\/li>\n<li><strong>Vertragsmanagement<\/strong> mit dem Ziel, die Rahmenbedingungen f\u00fcr Auftraggeber und Auftragnehmer so zu gestalten, dass eine positive Zusammenarbeit entsteht, die zur Entwicklung und Zielerreichung beider Unternehmen beitr\u00e4gt.<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-f132e92c761c5db58 fusion-toggle-has-divider\" style=\"--awb-title-color:#212934;--awb-content-color:#4a4e57;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_f132e92c761c5db58\"><a aria-expanded=\"false\" aria-controls=\"f132e92c761c5db58\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-19\" data-target=\"#f132e92c761c5db58\" href=\"#f132e92c761c5db58\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Berufst\u00e4tigkeit<\/span><\/a><\/h4><\/div><div id=\"f132e92c761c5db58\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_f132e92c761c5db58\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Seit 2024 <strong>Berater &amp; Interim Manager<\/strong><\/li>\n<li>2018 bis 2023 <strong>Senior Director Operations &amp; Mitglied der Gesch\u00e4ftsleitung<\/strong> bei Competence Call Center (CCC) und Telus International<\/li>\n<li>2011 bis 2018 <strong>Director Revenue &amp; Relationship Management <\/strong>bei Sky Deutschland<\/li>\n<li>2009 bis 2011 <strong>Interim Manager<\/strong><\/li>\n<li>2000 bis 2009 <strong>Gesch\u00e4ftsf\u00fchrer <\/strong>Customer Service Startup der Micrologica<\/li>\n<li>1994 bis 2000 <strong>Leiter Kundenservice &amp; CRM <\/strong>Dresdner Verm\u00f6gensberatungsgesellschaft (heute Commerzbank)<\/li>\n<li>1992 bis 1994 <strong>Projektleiter <\/strong>Epsilon Data<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-b21b8c6b00bc7e607 fusion-toggle-has-divider\" style=\"--awb-title-color:#212934;--awb-content-color:#4a4e57;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_b21b8c6b00bc7e607\"><a aria-expanded=\"false\" aria-controls=\"b21b8c6b00bc7e607\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-19\" data-target=\"#b21b8c6b00bc7e607\" href=\"#b21b8c6b00bc7e607\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Ausbildung<\/span><\/a><\/h4><\/div><div id=\"b21b8c6b00bc7e607\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_b21b8c6b00bc7e607\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Fachhochschule Frankfurt am Main \/ Ingenieurinformatik<\/li>\n<li>Fachwirt Dialogmarketing<\/li>\n<li>LEAN Master<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-21 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-57 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:30px;margin-bottom:30px;width:100%;max-width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;border-color:#e2e2e2;border-top-width:1px;\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-58 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-position:center center;--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-bottom-shadow-color:rgba(0,0,0,0.4);--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><div class=\"awb-image-frame awb-image-frame-20 awb-bottomshadow\" style=\"max-width:180px;display:inline-block;\"><span class=\" fusion-imageframe imageframe-bottomshadow imageframe-20 hover-type-none\"><img decoding=\"async\" width=\"188\" height=\"300\" title=\"BON\" src=\"https:\/\/schacht-consulting.de\/wp-content\/uploads\/BON-188x300.jpg\" alt class=\"img-responsive wp-image-1838\" srcset=\"https:\/\/schacht-consulting.de\/wp-content\/uploads\/BON-188x300.jpg 188w, https:\/\/schacht-consulting.de\/wp-content\/uploads\/BON.jpg 600w\" sizes=\"(max-width: 188px) 100vw, 188px\" \/><\/span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" width=\"100%\" viewBox=\"0 0 600 28\" preserveAspectRatio=\"none\"><g clip-path=\"url(#a)\"><mask id=\"b\" style=\"mask-type:luminance\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"600\" height=\"28\"><path d=\"M0 0h600v28H0V0Z\" fill=\"#fff\"\/><\/mask><g filter=\"url(#c)\" mask=\"url(#b)\"><path d=\"M16.439-18.667h567.123v30.8S438.961-8.4 300-8.4C161.04-8.4 16.438 12.133 16.438 12.133v-30.8Z\" fill=\"#000\"\/><\/g><\/g><defs><clipPath id=\"a\"><path fill=\"#fff\" d=\"M0 0h600v28H0z\"\/><\/clipPath><filter id=\"c\" x=\"5.438\" y=\"-29.667\" width=\"589.123\" height=\"52.8\" filterUnits=\"userSpaceOnUse\" color-interpolation-filters=\"sRGB\"><feFlood flood-opacity=\"0\" result=\"BackgroundImageFix\"\/><feBlend in=\"SourceGraphic\" in2=\"BackgroundImageFix\" result=\"shape\"\/><feGaussianBlur stdDeviation=\"5.5\" result=\"effect1_foregroundBlur_3983_183\"\/><\/filter><\/defs><\/svg><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-59 fusion_builder_column_3_4 3_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.56%;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:2.56%;--awb-spacing-left-medium:2.56%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-21\"><h2><span style=\"color: #005fb3;\">Bj\u00f6rn Ole Neumann<\/span><\/h2>\n<p>Anders. Nachhaltig. Wachsen.<\/p>\n<p><a href=\"http:\/\/www.talent-leadership.de\/\" target=\"_blank\" rel=\"noopener noreferrer\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=http:\/\/www.talent-leadership.de&amp;source=gmail&amp;ust=1604819020448000&amp;usg=AOvVaw0oAyT0xVNqzknNjMO5FzsR\">www.talent-leadership.de<\/a><\/p>\n<\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:16px;--awb-content-font-size:20px;--awb-icon-alignment:left;--awb-hover-color:#f9f9fb;--awb-border-color:#e2e2e2;--awb-background-color:#ffffff;--awb-divider-color:#e2e2e2;--awb-divider-hover-color:#e2e2e2;--awb-icon-color:#ffffff;--awb-title-color:#212934;--awb-content-color:#4a4e57;--awb-icon-box-color:#212934;--awb-toggle-hover-accent-color:rgba(0,95,179,0.99);--awb-title-font-family:&quot;Alegreya Sans&quot;;--awb-title-font-weight:400;--awb-title-font-style:normal;--awb-content-font-family:&quot;Alegreya Sans&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-606-20\"><div class=\"fusion-panel panel-default panel-8c7f896d97a659fa0 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_8c7f896d97a659fa0\"><a aria-expanded=\"false\" aria-controls=\"8c7f896d97a659fa0\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-20\" data-target=\"#8c7f896d97a659fa0\" href=\"#8c7f896d97a659fa0\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Schwerpunkte<\/span><\/a><\/h4><\/div><div id=\"8c7f896d97a659fa0\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_8c7f896d97a659fa0\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<div class=\"panel panel-primary\">\n<div id=\"single-collapse-30\" class=\"panel-collapse collapse in\" aria-expanded=\"true\">\n<div class=\"panel-body\">\n<ul>\n<li>Talent Leadership | Talententwicklung und F\u00fchrung in Vertrieb und Service<\/li>\n<li>Innovative Vertriebs- u. Servicestrategien | Entwicklung und Umsetzung<\/li>\n<li>Business Development | Entwicklung neuer Gesch\u00e4ftsfelder<\/li>\n<li>Key Account Management | Aufbau und Pflege strategischer Kunden<\/li>\n<li>Channel Management | Aufbau von zus\u00e4tzlichen Vertriebskan\u00e4len<\/li>\n<li>Projekt Management | Digitale Transformation entlang des Vertriebsweges<\/li>\n<li>Prozess Management | Sales Excellence | Einf\u00fchrung CRM | LEAN-Management<\/li>\n<li>Change Management | Neuausrichtung des Au\u00dfendienstes | Reengineering<\/li>\n<li>Business To Government | Aufbau und Pflege zu staatlichen Einrichtungen und NGOs<\/li>\n<li>Business Coaching | Fach- und F\u00fchrungskr\u00e4fte in Vertrieb und Service | Training<\/li>\n<li>Interim Management | Bereichsleitung | Projektleitung<\/li>\n<li>Controlling | Finanz- und Managementcontrolling<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-a0056e703cf83b9aa fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_a0056e703cf83b9aa\"><a aria-expanded=\"false\" aria-controls=\"a0056e703cf83b9aa\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-20\" data-target=\"#a0056e703cf83b9aa\" href=\"#a0056e703cf83b9aa\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Berufst\u00e4tigkeit<\/span><\/a><\/h4><\/div><div id=\"a0056e703cf83b9aa\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_a0056e703cf83b9aa\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>2018 <strong>Gr\u00fcnder<\/strong> | Talent Leadership \u00ae<\/li>\n<li><strong>Head of Sales Europe<\/strong> | Vice President | Fleischhacker GmbH &amp; Co KG Distrikt Direktor | Healthcare | Philips GmbH<\/li>\n<li><strong>Market DACH Vertriebsleiter<\/strong> | Ultraschall | Philips Medizinsysteme GmbH<\/li>\n<li><strong>Business Development Manager<\/strong> | Philips Medizinsysteme GmbH Assistant Business Controller | Controlling | Philips Semiconductors<\/li>\n<li><strong>Revenue Planner<\/strong> | Logistics | Philips Semiconductors GmbH Officer | International Product Marketing | Philips Semiconductors<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-3da4489415c300997 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_3da4489415c300997\"><a aria-expanded=\"false\" aria-controls=\"3da4489415c300997\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-20\" data-target=\"#3da4489415c300997\" href=\"#3da4489415c300997\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Ausbildung<\/span><\/a><\/h4><\/div><div id=\"3da4489415c300997\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_3da4489415c300997\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Diplomkaufmann | Universit\u00e4t Hamburg | Handel und Marketing<\/li>\n<li>Controller Zertifikat | Controller Akademie Feldafing und Bernried<\/li>\n<li>Industriekaufmann | Philips GmbH Hamburg<\/li>\n<li>Business Trainer \u2013 Coach \u2013 Change Management Consultant | mesh\u00aeAcademy, M\u00fcnchen<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-22 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-60 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:30px;margin-bottom:30px;width:100%;max-width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;border-color:#e2e2e2;border-top-width:1px;\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-61 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-position:center center;--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-bottom-shadow-color:rgba(0,0,0,0.4);--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><div class=\"awb-image-frame awb-image-frame-21 awb-bottomshadow\" style=\"max-width:180px;display:inline-block;\"><span class=\" fusion-imageframe imageframe-bottomshadow imageframe-21 hover-type-none\"><img decoding=\"async\" width=\"600\" height=\"960\" title=\"Thomas_Opheys_600x960\" src=\"https:\/\/schacht-consulting.de\/wp-content\/uploads\/Thomas_Opheys_600x960-1.jpg\" alt class=\"img-responsive wp-image-2955\" srcset=\"https:\/\/schacht-consulting.de\/wp-content\/uploads\/Thomas_Opheys_600x960-1-200x320.jpg 200w, https:\/\/schacht-consulting.de\/wp-content\/uploads\/Thomas_Opheys_600x960-1-400x640.jpg 400w, https:\/\/schacht-consulting.de\/wp-content\/uploads\/Thomas_Opheys_600x960-1.jpg 600w\" sizes=\"(max-width: 640px) 100vw, 400px\" \/><\/span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" width=\"100%\" viewBox=\"0 0 600 28\" preserveAspectRatio=\"none\"><g clip-path=\"url(#a)\"><mask id=\"b\" style=\"mask-type:luminance\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"600\" height=\"28\"><path d=\"M0 0h600v28H0V0Z\" fill=\"#fff\"\/><\/mask><g filter=\"url(#c)\" mask=\"url(#b)\"><path d=\"M16.439-18.667h567.123v30.8S438.961-8.4 300-8.4C161.04-8.4 16.438 12.133 16.438 12.133v-30.8Z\" fill=\"#000\"\/><\/g><\/g><defs><clipPath id=\"a\"><path fill=\"#fff\" d=\"M0 0h600v28H0z\"\/><\/clipPath><filter id=\"c\" x=\"5.438\" y=\"-29.667\" width=\"589.123\" height=\"52.8\" filterUnits=\"userSpaceOnUse\" color-interpolation-filters=\"sRGB\"><feFlood flood-opacity=\"0\" result=\"BackgroundImageFix\"\/><feBlend in=\"SourceGraphic\" in2=\"BackgroundImageFix\" result=\"shape\"\/><feGaussianBlur stdDeviation=\"5.5\" result=\"effect1_foregroundBlur_3983_183\"\/><\/filter><\/defs><\/svg><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-62 fusion_builder_column_3_4 3_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.56%;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:2.56%;--awb-spacing-left-medium:2.56%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-22\" style=\"--awb-text-transform:none;\"><h2><span style=\"color: #005fb3;\"> Thomas Opheys<\/span><\/h2>\n<p>Ich implementiere, optimiere und perfektioniere Workforce Management mit Erfahrung, Analytik und Innovationskraft. Vertrauen und Kundenorientierung sind f\u00fcr mich die st\u00e4rksten S\u00e4ulen f\u00fcr Erfolge in Projekten und im Tagesgesch\u00e4ft. Man erlebt mich als sachlich-rational, kooperativ, ausbalanciert, empathisch und effizienzfanatisch.<\/p>\n<p><a href=\"https:\/\/professional-workforce.com\/\" target=\"_blank\" rel=\"noopener noreferrer\" data-saferedirecturl=\"https:\/\/professional-workforce.com\/\">professional-workforce.com<\/a><\/p>\n<\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:16px;--awb-content-font-size:20px;--awb-icon-alignment:left;--awb-hover-color:#f9f9fb;--awb-border-color:#e2e2e2;--awb-background-color:#ffffff;--awb-divider-color:#e2e2e2;--awb-divider-hover-color:#e2e2e2;--awb-icon-color:#ffffff;--awb-title-color:#212934;--awb-content-color:#4a4e57;--awb-icon-box-color:#212934;--awb-toggle-hover-accent-color:rgba(0,95,179,0.99);--awb-title-font-family:&quot;Alegreya Sans&quot;;--awb-title-font-weight:400;--awb-title-font-style:normal;--awb-content-font-family:&quot;Alegreya Sans&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-606-21\"><div class=\"fusion-panel panel-default panel-7bff08b7c9ed25cae fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_7bff08b7c9ed25cae\"><a aria-expanded=\"false\" aria-controls=\"7bff08b7c9ed25cae\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-21\" data-target=\"#7bff08b7c9ed25cae\" href=\"#7bff08b7c9ed25cae\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Schwerpunkte<\/span><\/a><\/h4><\/div><div id=\"7bff08b7c9ed25cae\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_7bff08b7c9ed25cae\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Beratung, Interimsmanagement, Softwarewerkzeuge und Managed Services in den Contact Center-Fachgebieten<\/p>\n<ul>\n<li>Budgetmodellierung, -Planung und -Steuerung<\/li>\n<li>Forecasting (Daten, Methodik, Tool und Team im Fokus)<\/li>\n<li>Kapazit\u00e4tsmanagement mit innovativen Werkzeugen<\/li>\n<li>Personaleinsatzplanung und WFM-Systeme<\/li>\n<li>Intraday Management \/ Steuerung des operativen Gesch\u00e4fts<\/li>\n<li>Performance Management<\/li>\n<li>Outsourcing und Dienstleistersteuerung<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-9f786ad5858ee9bac fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_9f786ad5858ee9bac\"><a aria-expanded=\"false\" aria-controls=\"9f786ad5858ee9bac\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-21\" data-target=\"#9f786ad5858ee9bac\" href=\"#9f786ad5858ee9bac\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Berufst\u00e4tigkeit<\/span><\/a><\/h4><\/div><div id=\"9f786ad5858ee9bac\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_9f786ad5858ee9bac\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>mehr als 25 Jahre Erfahrung im Contact Center-Business<\/li>\n<li>F\u00fchrungskraft mit bis zu 100 Mitarbeitern in leitenden Positionen<\/li>\n<li>branchen\u00fcbergreifende Kenntnisse mit konkreten Erfahrungen in Handel, Medien, Dienstleistung, Technologie und Kommunikation, sowie E-Commerce<\/li>\n<li>pers\u00f6nliche Verantwortung f\u00fcr Budget und Projektleitung von gro\u00dfen Implementierungsprojekten im Umfeld ACD\/Routing, Contact Center-Technologie, Outbound, IVR u.v.m. mit Projektteams bis 75 Mitarbeitern und Projektbudgets bis 15 Mio. EUR<\/li>\n<li>mehrfach Verantwortung f\u00fcr den Aufbau neuer Contact Center-Standorte von der Suche der Region und des Objekts bis zur Implementierung<\/li>\n<li>Verantwortung f\u00fcr das Amazon EU Workforce Planning und den Aufbau eines Global Control Centres in Indien<\/li>\n<li><b>Bereichsleitung f\u00fcr Business Performance Management<\/b> bei 1&amp;1<\/li>\n<li><b>Head of Workforce Management<\/b> bei Arvato\/Bertelsmann<\/li>\n<li><b>Bereichsleiter f\u00fcr Workforce Management<\/b> und die Customer Service BI bei sky<\/li>\n<li><b>Head of Workforce Management<\/b> bei Quelle\/Neckermann<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-584e36c58dfa852cb fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_584e36c58dfa852cb\"><a aria-expanded=\"false\" aria-controls=\"584e36c58dfa852cb\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-21\" data-target=\"#584e36c58dfa852cb\" href=\"#584e36c58dfa852cb\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Ausbildung<\/span><\/a><\/h4><\/div><div id=\"584e36c58dfa852cb\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_584e36c58dfa852cb\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Studium der Informatik<\/li>\n<li>Englisch flie\u00dfend, verhandlungssicher<\/li>\n<li>internationales Management, F\u00fchrung von interkulturellen Teams<\/li>\n<li>Franz\u00f6sisch und Spanisch: Grundkenntnisse<\/li>\n<li>Fachreferent<\/li>\n<li>Familienvater Level 3<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-23 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-63 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:30px;margin-bottom:30px;width:100%;max-width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;border-color:#e2e2e2;border-top-width:1px;\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-64 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-position:center center;--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-bottom-shadow-color:rgba(0,0,0,0.4);--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><div class=\"awb-image-frame awb-image-frame-22 awb-bottomshadow\" style=\"max-width:180px;display:inline-block;\"><span class=\" fusion-imageframe imageframe-bottomshadow imageframe-22 hover-type-none\"><img decoding=\"async\" width=\"600\" height=\"565\" title=\"AS_Genesys_02_ohneLogo_nuroben\" src=\"https:\/\/schacht-consulting.de\/wp-content\/uploads\/AS_Genesys_02_ohneLogo_nuroben-600x565.jpg\" alt class=\"img-responsive wp-image-3426\" srcset=\"https:\/\/schacht-consulting.de\/wp-content\/uploads\/AS_Genesys_02_ohneLogo_nuroben-200x188.jpg 200w, https:\/\/schacht-consulting.de\/wp-content\/uploads\/AS_Genesys_02_ohneLogo_nuroben-400x377.jpg 400w, https:\/\/schacht-consulting.de\/wp-content\/uploads\/AS_Genesys_02_ohneLogo_nuroben-600x565.jpg 600w, https:\/\/schacht-consulting.de\/wp-content\/uploads\/AS_Genesys_02_ohneLogo_nuroben-800x753.jpg 800w, https:\/\/schacht-consulting.de\/wp-content\/uploads\/AS_Genesys_02_ohneLogo_nuroben.jpg 1160w\" sizes=\"(max-width: 640px) 100vw, 400px\" \/><\/span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" width=\"100%\" viewBox=\"0 0 600 28\" preserveAspectRatio=\"none\"><g clip-path=\"url(#a)\"><mask id=\"b\" style=\"mask-type:luminance\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"600\" height=\"28\"><path d=\"M0 0h600v28H0V0Z\" fill=\"#fff\"\/><\/mask><g filter=\"url(#c)\" mask=\"url(#b)\"><path d=\"M16.439-18.667h567.123v30.8S438.961-8.4 300-8.4C161.04-8.4 16.438 12.133 16.438 12.133v-30.8Z\" fill=\"#000\"\/><\/g><\/g><defs><clipPath id=\"a\"><path fill=\"#fff\" d=\"M0 0h600v28H0z\"\/><\/clipPath><filter id=\"c\" x=\"5.438\" y=\"-29.667\" width=\"589.123\" height=\"52.8\" filterUnits=\"userSpaceOnUse\" color-interpolation-filters=\"sRGB\"><feFlood flood-opacity=\"0\" result=\"BackgroundImageFix\"\/><feBlend in=\"SourceGraphic\" in2=\"BackgroundImageFix\" result=\"shape\"\/><feGaussianBlur stdDeviation=\"5.5\" result=\"effect1_foregroundBlur_3983_183\"\/><\/filter><\/defs><\/svg><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-65 fusion_builder_column_3_4 3_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.56%;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:2.56%;--awb-spacing-left-medium:2.56%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-23\"><h2><span style=\"color: #005fb3;\">Anthony Soprano<\/span><\/h2>\n<p>CX-Enthusiast | Projektmanager PMP<\/p>\n<p>Ich unterst\u00fctze Unternehmen Ihre CX Journey zu definieren und umzusetzen. Als Erfahrener Projektmanager und CX-Experte helfe ich dabei die richtige Technik f\u00fcr Ihren optimalen CX Prozess zu finden, einzuf\u00fchren und weiterzuentwickeln.<\/p>\n<p><a href=\"https:\/\/plivizion.com\/\">www.plivizion.com<\/a><\/p>\n<\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:16px;--awb-content-font-size:20px;--awb-icon-alignment:left;--awb-hover-color:#f9f9fb;--awb-border-color:#e2e2e2;--awb-background-color:#ffffff;--awb-divider-color:#e2e2e2;--awb-divider-hover-color:#e2e2e2;--awb-icon-color:#ffffff;--awb-title-color:#212934;--awb-content-color:#4a4e57;--awb-icon-box-color:#212934;--awb-toggle-hover-accent-color:rgba(0,95,179,0.99);--awb-title-font-family:&quot;Alegreya Sans&quot;;--awb-title-font-weight:400;--awb-title-font-style:normal;--awb-content-font-family:&quot;Alegreya Sans&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-606-22\"><div class=\"fusion-panel panel-default panel-81a3a085e59a44dfa fusion-toggle-has-divider\" style=\"--awb-title-color:#212934;--awb-content-color:#4a4e57;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_81a3a085e59a44dfa\"><a aria-expanded=\"false\" aria-controls=\"81a3a085e59a44dfa\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-22\" data-target=\"#81a3a085e59a44dfa\" href=\"#81a3a085e59a44dfa\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Schwerpunkte<\/span><\/a><\/h4><\/div><div id=\"81a3a085e59a44dfa\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_81a3a085e59a44dfa\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<div class=\"panel panel-primary\">\n<div id=\"single-collapse-30\" class=\"panel-collapse collapse in\" aria-expanded=\"true\">\n<div class=\"panel-body\">\n<ul>\n<li style=\"font-weight: 400;\">Fundierte Kenntnisse des Finanzsektors<\/li>\n<li style=\"font-weight: 400;\">Fundierte Kenntnisse Kommunikations- und Kollaborationsl\u00f6sungen<\/li>\n<li style=\"font-weight: 400;\">Fundierte Kenntnisse in der Evaluierung und Integration von Software von Drittanbietern<\/li>\n<li style=\"font-weight: 400;\">Fundierte Kenntnisse in rechtlichen, funktionalen und technischen Aspekten von Projekten<\/li>\n<li style=\"font-weight: 400;\">Evaluierung von Cloud Infrastrukturen<\/li>\n<li style=\"font-weight: 400;\">Erfolgreiche Durchf\u00fchrung von Business und IT Projekten national \/ international<\/li>\n<li style=\"font-weight: 400;\">Vertragsverhandlungen f\u00fchren<\/li>\n<li style=\"font-weight: 400;\">Budget-Controlling<\/li>\n<li style=\"font-weight: 400;\">Kommunikation und Berichterstattung gegen\u00fcber\u00a0C-Level-F\u00fchrungskr\u00e4ften<\/li>\n<li style=\"font-weight: 400;\">Zielstrebig, strukturiert und stark ergebnisorientiert<\/li>\n<li style=\"font-weight: 400;\">Kundenorientierung<\/li>\n<li style=\"font-weight: 400;\">Hochmotivierte und hohe Kommunikationsf\u00e4higkeiten<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-49119b376a98bf3d4 fusion-toggle-has-divider\" style=\"--awb-title-color:#212934;--awb-content-color:#4a4e57;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_49119b376a98bf3d4\"><a aria-expanded=\"false\" aria-controls=\"49119b376a98bf3d4\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-22\" data-target=\"#49119b376a98bf3d4\" href=\"#49119b376a98bf3d4\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Berufst\u00e4tigkeit<\/span><\/a><\/h4><\/div><div id=\"49119b376a98bf3d4\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_49119b376a98bf3d4\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li style=\"font-weight: 400;\">Bearbeitung von Ausschreibungen im Finanzsektor inkl. Vertragsverhandlungen \u2013 Account Executive<\/li>\n<li style=\"font-weight: 400;\">Orchestrierung von Partnern\u00a0f\u00fcr die Erarbeitung und Umsetzung einer ganzheitlichen Customer Journey Infrastruktur (Voice, Contact Center, RPA) \u2013 Account Executive<\/li>\n<li style=\"font-weight: 400;\">Entwurf und Implementierung einer neuen Infrastruktur f\u00fcr eine Multi-Client-Banking-Umgebung \u2013 Project Manager \/ Product Owner<\/li>\n<li style=\"font-weight: 400;\">Design und Umsetzung einer Self-Service Plattform \u2013 Product Owner<\/li>\n<li style=\"font-weight: 400;\">Outsourcing-Partner evaluieren und BPO-Konzept umsetzen \u2013 Project Manager<\/li>\n<li style=\"font-weight: 400;\">Aufbau der technischen Infrastruktur f\u00fcr BPO-Standorte in Indien, China und Polen \u2013 Projektleiter<\/li>\n<li style=\"font-weight: 400;\">User Help Desk Cloud-Plattformen evaluieren \u2013 technischer Projektleiter<\/li>\n<li>Entwurf und Implementierung eSignature-Produkt \u2013 Projektleiter, Produktmanager<\/li>\n<li>Implementierung einer geo-redundanten VoIP-Infrastruktur \u2013 Projektleiter<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-000b145cd5e0429fd fusion-toggle-has-divider\" style=\"--awb-title-color:#212934;--awb-content-color:#4a4e57;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_000b145cd5e0429fd\"><a aria-expanded=\"false\" aria-controls=\"000b145cd5e0429fd\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-22\" data-target=\"#000b145cd5e0429fd\" href=\"#000b145cd5e0429fd\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Ausbildung<\/span><\/a><\/h4><\/div><div id=\"000b145cd5e0429fd\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_000b145cd5e0429fd\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li style=\"font-weight: 400;\">Project Management Professional (PMP), Projekt Management Institute<\/li>\n<li style=\"font-weight: 400;\">Diplom-Wirtschaftsinformatiker, Duale Hochschule BW<\/li>\n<li style=\"font-weight: 400;\">B.A. in Business Administration \u2013 First Class Honours, Business Administration, Open University London,<\/li>\n<li style=\"font-weight: 400;\">CILS, Livello DUE, Universita per Stranieri di Siena<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-24 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-66 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:30px;margin-bottom:30px;width:100%;max-width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;border-color:#e2e2e2;border-top-width:1px;\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-67 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-position:center center;--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-bottom-shadow-color:rgba(0,0,0,0.4);--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><div class=\"awb-image-frame awb-image-frame-23 awb-bottomshadow\" style=\"max-width:180px;display:inline-block;\"><span class=\" fusion-imageframe imageframe-bottomshadow imageframe-23 hover-type-none\"><img decoding=\"async\" width=\"188\" height=\"300\" title=\"Oliver_kl\" src=\"https:\/\/schacht-consulting.de\/wp-content\/uploads\/Oliver_kl-188x300.jpg\" alt class=\"img-responsive wp-image-1885\" srcset=\"https:\/\/schacht-consulting.de\/wp-content\/uploads\/Oliver_kl-188x300.jpg 188w, https:\/\/schacht-consulting.de\/wp-content\/uploads\/Oliver_kl.jpg 600w\" sizes=\"(max-width: 188px) 100vw, 188px\" \/><\/span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" width=\"100%\" viewBox=\"0 0 600 28\" preserveAspectRatio=\"none\"><g clip-path=\"url(#a)\"><mask id=\"b\" style=\"mask-type:luminance\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"600\" height=\"28\"><path d=\"M0 0h600v28H0V0Z\" fill=\"#fff\"\/><\/mask><g filter=\"url(#c)\" mask=\"url(#b)\"><path d=\"M16.439-18.667h567.123v30.8S438.961-8.4 300-8.4C161.04-8.4 16.438 12.133 16.438 12.133v-30.8Z\" fill=\"#000\"\/><\/g><\/g><defs><clipPath id=\"a\"><path fill=\"#fff\" d=\"M0 0h600v28H0z\"\/><\/clipPath><filter id=\"c\" x=\"5.438\" y=\"-29.667\" width=\"589.123\" height=\"52.8\" filterUnits=\"userSpaceOnUse\" color-interpolation-filters=\"sRGB\"><feFlood flood-opacity=\"0\" result=\"BackgroundImageFix\"\/><feBlend in=\"SourceGraphic\" in2=\"BackgroundImageFix\" result=\"shape\"\/><feGaussianBlur stdDeviation=\"5.5\" result=\"effect1_foregroundBlur_3983_183\"\/><\/filter><\/defs><\/svg><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-68 fusion_builder_column_3_4 3_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.56%;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:2.56%;--awb-spacing-left-medium:2.56%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-24\"><h2><span style=\"color: #005fb3;\">Oliver Straubel<\/span><\/h2>\n<p>Mein Belief ist, dass alles Wissen und jede Kompetenz eines Unternehmens nicht in den eingesetzten Technologien stecken, sondern in den Menschen, die das Unternehmen und seinen Wert ausmachen. Moderne F\u00fchrung, Marketing und Vertrieb sind in meinem Verst\u00e4ndnis holistische Systeme, die man nicht mehr getrennt behandeln sollte und, wenn n\u00f6tig, nur gemeinsam ver\u00e4ndern kann.<\/p>\n<p><a href=\"http:\/\/www.holism.digital\/\">www.holism.digital<\/a>\u00a0und\u00a0<a href=\"http:\/\/www.dta.digital\/\">www.dta.digital<\/a><\/p>\n<\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:16px;--awb-content-font-size:20px;--awb-icon-alignment:left;--awb-hover-color:#f9f9fb;--awb-border-color:#e2e2e2;--awb-background-color:#ffffff;--awb-divider-color:#e2e2e2;--awb-divider-hover-color:#e2e2e2;--awb-icon-color:#ffffff;--awb-title-color:#212934;--awb-content-color:#4a4e57;--awb-icon-box-color:#212934;--awb-toggle-hover-accent-color:rgba(0,95,179,0.99);--awb-title-font-family:&quot;Alegreya Sans&quot;;--awb-title-font-weight:400;--awb-title-font-style:normal;--awb-content-font-family:&quot;Alegreya Sans&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-606-23\"><div class=\"fusion-panel panel-default panel-ad6227e1da471e9d3 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_ad6227e1da471e9d3\"><a aria-expanded=\"false\" aria-controls=\"ad6227e1da471e9d3\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-23\" data-target=\"#ad6227e1da471e9d3\" href=\"#ad6227e1da471e9d3\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Schwerpunkte<\/span><\/a><\/h4><\/div><div id=\"ad6227e1da471e9d3\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_ad6227e1da471e9d3\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<div class=\"panel panel-primary\">\n<div id=\"single-collapse-30\" class=\"panel-collapse collapse in\" aria-expanded=\"true\">\n<div class=\"panel-body\">\n<p>Change Manager mit Schwerpunkt Digitalisierung und\/oder (Re)-Positionierung im Marketing, Vertrieb und der F\u00fchrung<br \/>\nIn diesem Zusammenhang:<\/p>\n<ul>\n<li>Trainer \/ Dozent \/ Coach<\/li>\n<li>Interim Manager f\u00fcr \u201eDigitale Strecken\u201c<\/li>\n<li>Strategischer Berater und Strategie-Entwickler<\/li>\n<li>Team-Entwickler und Einzel-Coach f\u00fcr Fach- und F\u00fchrungskr\u00e4fte<\/li>\n<li>(Neu)-Motivation f\u00fcr Vertriebs- und F\u00fchrungsteams<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-d17e7a024d418bf66 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_d17e7a024d418bf66\"><a aria-expanded=\"false\" aria-controls=\"d17e7a024d418bf66\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-23\" data-target=\"#d17e7a024d418bf66\" href=\"#d17e7a024d418bf66\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Berufst\u00e4tigkeit<\/span><\/a><\/h4><\/div><div id=\"d17e7a024d418bf66\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_d17e7a024d418bf66\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>seit 2013 bis heute: Holism GmbH (vormals indialogum GmbH), Dortmund,<strong> Gr\u00fcnder \/ GGF, Berater, Trainer, Speaker, Dozent, (Interim)Manager<\/strong><\/li>\n<li>2018 bis heute: MMA \u2013 M\u00fcnchner Marketing Akademie, M\u00fcnchen, <strong>Dozent, Trainer, Berater f\u00fcr Digitalisierung<\/strong><\/li>\n<li>2018 bis heute: DTA \u2013 Digitale Transformation Akademie, Dortmund, <strong>Gr\u00fcnder, GGF, Dozent, Trainer, Berater f\u00fcr Digitalisierung<\/strong><\/li>\n<li>Davor viele Jahre t\u00e4tig als<strong> Berater und Gesch\u00e4ftsf\u00fchrer mehrerer Unternehmen.<\/strong><\/li>\n<li><strong>Langj\u00e4hrige T\u00e4tigkeit als Dozent<\/strong> f\u00fcr verschiedene Weiterbildungseinrichtungen.<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-311bf24ee55107b1b fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_311bf24ee55107b1b\"><a aria-expanded=\"false\" aria-controls=\"311bf24ee55107b1b\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-23\" data-target=\"#311bf24ee55107b1b\" href=\"#311bf24ee55107b1b\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Ausbildung<\/span><\/a><\/h4><\/div><div id=\"311bf24ee55107b1b\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_311bf24ee55107b1b\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Dipl. Betriebswirt, IWW, Hagen<\/li>\n<li>Psychologischer Berater, Hamburger Akademie f\u00fcr Fernstudien, Hamburg<\/li>\n<li>Fachwirt Dialogmarketing, D\u00fcsseldorf<\/li>\n<li>Business Coach und Trainer, V.I.E.L. und dvct, Hamburg<\/li>\n<li>Kaufmann, H\u00f6here Handelsschule, Brilon<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-25 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-69 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:30px;margin-bottom:30px;width:100%;max-width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;border-color:#e2e2e2;border-top-width:1px;\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-70 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-position:center center;--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-bottom-shadow-color:rgba(0,0,0,0.4);--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><div class=\"awb-image-frame awb-image-frame-24 awb-bottomshadow\" style=\"max-width:180px;display:inline-block;\"><span class=\" fusion-imageframe imageframe-bottomshadow imageframe-24 hover-type-none\"><img decoding=\"async\" width=\"188\" height=\"256\" title=\"ilona-weigand-foto.256&#215;256\" src=\"https:\/\/schacht-consulting.de\/wp-content\/uploads\/ilona-weigand-foto.256x256.webp\" alt class=\"img-responsive wp-image-3349\"\/><\/span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" width=\"100%\" viewBox=\"0 0 600 28\" preserveAspectRatio=\"none\"><g clip-path=\"url(#a)\"><mask id=\"b\" style=\"mask-type:luminance\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"600\" height=\"28\"><path d=\"M0 0h600v28H0V0Z\" fill=\"#fff\"\/><\/mask><g filter=\"url(#c)\" mask=\"url(#b)\"><path d=\"M16.439-18.667h567.123v30.8S438.961-8.4 300-8.4C161.04-8.4 16.438 12.133 16.438 12.133v-30.8Z\" fill=\"#000\"\/><\/g><\/g><defs><clipPath id=\"a\"><path fill=\"#fff\" d=\"M0 0h600v28H0z\"\/><\/clipPath><filter id=\"c\" x=\"5.438\" y=\"-29.667\" width=\"589.123\" height=\"52.8\" filterUnits=\"userSpaceOnUse\" color-interpolation-filters=\"sRGB\"><feFlood flood-opacity=\"0\" result=\"BackgroundImageFix\"\/><feBlend in=\"SourceGraphic\" in2=\"BackgroundImageFix\" result=\"shape\"\/><feGaussianBlur stdDeviation=\"5.5\" result=\"effect1_foregroundBlur_3983_183\"\/><\/filter><\/defs><\/svg><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-71 fusion_builder_column_3_4 3_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.56%;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:2.56%;--awb-spacing-left-medium:2.56%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-25\"><h2><span style=\"color: #005fb3;\">Ilona Weigand<\/span><\/h2>\n<p>From order to cash &#8211; Service is an attitude!<\/p>\n<\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:16px;--awb-content-font-size:20px;--awb-icon-alignment:left;--awb-hover-color:#f9f9fb;--awb-border-color:#e2e2e2;--awb-background-color:#ffffff;--awb-divider-color:#e2e2e2;--awb-divider-hover-color:#e2e2e2;--awb-icon-color:#ffffff;--awb-title-color:#212934;--awb-content-color:#4a4e57;--awb-icon-box-color:#212934;--awb-toggle-hover-accent-color:rgba(0,95,179,0.99);--awb-title-font-family:&quot;Alegreya Sans&quot;;--awb-title-font-weight:400;--awb-title-font-style:normal;--awb-content-font-family:&quot;Alegreya Sans&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-606-24\"><div class=\"fusion-panel panel-default panel-c8a5948d840929308 fusion-toggle-has-divider\" style=\"--awb-title-color:#212934;--awb-content-color:#4a4e57;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_c8a5948d840929308\"><a aria-expanded=\"false\" aria-controls=\"c8a5948d840929308\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-24\" data-target=\"#c8a5948d840929308\" href=\"#c8a5948d840929308\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Schwerpunkte<\/span><\/a><\/h4><\/div><div id=\"c8a5948d840929308\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_c8a5948d840929308\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Verantworten von Strategie und operatives F\u00fchren gro\u00dfer B2C-Serviceeinheiten in der gesamten Customer Operations Wertsch\u00f6pfungskette<\/li>\n<li>F\u00fchren, Qualifizieren &amp; Mentoring von Mitarbeitern und Managern zu Best-of-Class-Leistungen<\/li>\n<li>Integrieren von Teams, Gestalten von Unternehmenswandel und Entwickeln neuer Organisationsstrukturen durch Change Management<\/li>\n<li>Planen und Umsetzen neuer Strukturen in den Bereichen Organisation, F\u00fchrung und Prozessoptimierung zur Performancesteigerung<\/li>\n<li>Entwickeln und Durchf\u00fchren von Qualit\u00e4tssichernden Ma\u00dfnahmen<\/li>\n<li>Entwickeln und Umsetzen von Outsourcing Strategien inkl. der Auswahl und Steuerung von externen Partnern, F\u00fchren von Vertragsverhandlungen bis zum Vertragsabschluss<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-52437c92b27c47af4 fusion-toggle-has-divider\" style=\"--awb-title-color:#212934;--awb-content-color:#4a4e57;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_52437c92b27c47af4\"><a aria-expanded=\"false\" aria-controls=\"52437c92b27c47af4\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-24\" data-target=\"#52437c92b27c47af4\" href=\"#52437c92b27c47af4\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Berufst\u00e4tigkeit<\/span><\/a><\/h4><\/div><div id=\"52437c92b27c47af4\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_52437c92b27c47af4\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li><strong>2023 nominiert f\u00fcr den Female Leadership Award des deutschen Call Center Verbandes<\/strong><\/li>\n<li><strong>2021 \u2013 2023 Bereichsleiterin Kundenservice, Bruno Bader GmbH<\/strong> + Co.KG, Pforzheim<br \/>\nWechsel des Kundenservice in den Nearshorebereich, Konzeption und Aufbau eines neuen qualit\u00e4tssichernden Konzeptes;<\/li>\n<li><strong>2020 \u2013 2021 Director Customer Service,\u00a0 home24<\/strong>, Berlin<br \/>\nStrukturelle Optimierung des Bereiches incl. Aufbau eines separaten Qualit\u00e4tsmanagements mit dem Fokus auf Prozessverbesserungen<\/li>\n<li><strong>2015 \u2013 2019\u00a0 Gesch\u00e4ftsf\u00fchrerin Power Service<\/strong>, K\u00f6ln<br \/>\nAufbau und organisatorische, prozessuale und performante Entwicklung des Kundenservice f\u00fcr die MediaMarkt und Saturn M\u00e4rkte, den Ecommerce und die technische Hotline<\/li>\n<li><strong>2011 \u2013 2014 Gesch\u00e4ftsleiterin Customer Service, Verlagsgruppe Weltbild<\/strong>, Augsburg<br \/>\nMitglied der Gesch\u00e4ftsleitung, bis zu 220 MA intern und 600 MA extern bei Outsourcingpartnern, verantwortlich f\u00fcr das nationale Kundenmanagement<\/li>\n<li><strong>1992 \u2013 2010 diverse F\u00fchrungsaufgaben im Bereich Kundenservice und Vertriebsunterst\u00fctzung, Vodafone GmbH<\/strong>, D\u00fcsseldorf<br \/>\nProzessuale und organisatorische Anpassung der verantworteten Abteilungen und Bereiche an ein stark wachsendes B2C Massengesch\u00e4ft<\/li>\n<li><strong>1986 \u2013 1992 eismann Tiefk\u00fchl-Heimservice GmbH &amp; Co.KG<\/strong>, Mettmann<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-4ab176d71e62baeb2 fusion-toggle-has-divider\" style=\"--awb-title-color:#212934;--awb-content-color:#4a4e57;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_4ab176d71e62baeb2\"><a aria-expanded=\"false\" aria-controls=\"4ab176d71e62baeb2\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-24\" data-target=\"#4ab176d71e62baeb2\" href=\"#4ab176d71e62baeb2\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Ausbildung<\/span><\/a><\/h4><\/div><div id=\"4ab176d71e62baeb2\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_4ab176d71e62baeb2\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p><strong>1980 \u2013 1985 : Studium der Oecotrophologie,<\/strong><br \/>\nRheinische Friedrich-Wilhelms-Universit\u00e4t , Bonn<\/p>\n<p>Abschlu\u00df: Dip. Oeco-troph.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-26 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-72 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:30px;margin-bottom:30px;width:100%;max-width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;border-color:#e2e2e2;border-top-width:1px;\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-73 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-position:center center;--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-bottom-shadow-color:rgba(0,0,0,0.4);--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><div class=\"awb-image-frame awb-image-frame-25 awb-bottomshadow\" style=\"max-width:180px;display:inline-block;\"><span class=\" fusion-imageframe imageframe-bottomshadow imageframe-25 hover-type-none\"><img decoding=\"async\" width=\"188\" height=\"256\" title=\"jan-wolff\" src=\"https:\/\/schacht-consulting.de\/wp-content\/uploads\/jan-wolff.webp\" alt class=\"img-responsive wp-image-3400\"\/><\/span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" width=\"100%\" viewBox=\"0 0 600 28\" preserveAspectRatio=\"none\"><g clip-path=\"url(#a)\"><mask id=\"b\" style=\"mask-type:luminance\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"600\" height=\"28\"><path d=\"M0 0h600v28H0V0Z\" fill=\"#fff\"\/><\/mask><g filter=\"url(#c)\" mask=\"url(#b)\"><path d=\"M16.439-18.667h567.123v30.8S438.961-8.4 300-8.4C161.04-8.4 16.438 12.133 16.438 12.133v-30.8Z\" fill=\"#000\"\/><\/g><\/g><defs><clipPath id=\"a\"><path fill=\"#fff\" d=\"M0 0h600v28H0z\"\/><\/clipPath><filter id=\"c\" x=\"5.438\" y=\"-29.667\" width=\"589.123\" height=\"52.8\" filterUnits=\"userSpaceOnUse\" color-interpolation-filters=\"sRGB\"><feFlood flood-opacity=\"0\" result=\"BackgroundImageFix\"\/><feBlend in=\"SourceGraphic\" in2=\"BackgroundImageFix\" result=\"shape\"\/><feGaussianBlur stdDeviation=\"5.5\" result=\"effect1_foregroundBlur_3983_183\"\/><\/filter><\/defs><\/svg><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-74 fusion_builder_column_3_4 3_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.56%;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:2.56%;--awb-spacing-left-medium:2.56%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-26\"><h2><span style=\"color: #005fb3;\">Jan Wolff<\/span><\/h2>\n<p><a href=\"https:\/\/www.compassyourbusiness.com\/\">www.compassyourbusiness.com<\/a><\/p>\n<p>CX-Enthusiast | Leidenschaftlicher Gestalter und Optimierer<\/p>\n<p>Meine Passion und Mission ist es, Unternehmen zu helfen, Kundenservice-Strukturen- und Prozesse effizient auszurichten und somit eine St\u00e4rkung der Marktposition, Wachstum und verbesserte Profitabilit\u00e4t zu erzielen.<\/p>\n<\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:16px;--awb-content-font-size:20px;--awb-icon-alignment:left;--awb-hover-color:#f9f9fb;--awb-border-color:#e2e2e2;--awb-background-color:#ffffff;--awb-divider-color:#e2e2e2;--awb-divider-hover-color:#e2e2e2;--awb-icon-color:#ffffff;--awb-title-color:#212934;--awb-content-color:#4a4e57;--awb-icon-box-color:#212934;--awb-toggle-hover-accent-color:rgba(0,95,179,0.99);--awb-title-font-family:&quot;Alegreya Sans&quot;;--awb-title-font-weight:400;--awb-title-font-style:normal;--awb-content-font-family:&quot;Alegreya Sans&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-606-25\"><div class=\"fusion-panel panel-default panel-aada308aa3ed6289d fusion-toggle-has-divider\" style=\"--awb-title-color:#212934;--awb-content-color:#4a4e57;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_aada308aa3ed6289d\"><a aria-expanded=\"false\" aria-controls=\"aada308aa3ed6289d\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-25\" data-target=\"#aada308aa3ed6289d\" href=\"#aada308aa3ed6289d\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Schwerpunkte<\/span><\/a><\/h4><\/div><div id=\"aada308aa3ed6289d\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_aada308aa3ed6289d\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Entwicklung \/ Review bis hin zur Implementierung und \u00dcberwachung der CX- bzw. Kundenservice-Strategie um ein neues Service-Niveau zu erlangen<\/li>\n<li>St\u00e4rken- \/ Schw\u00e4chen-Analyse und effiziente Optimierung der aktuellen CX- bzw. Kundenservice-Strukturen und Prozesse<\/li>\n<li>Nachhaltige Finanzoptimierung<\/li>\n<li>Analyse und Optimierung externer Partner-Set-ups und deren Performance<\/li>\n<li>(Interimistische) Leitung \/ Unterst\u00fctzungen bei Umstrukturierungen bzw. notwendigen Optimierungen inklusive begleitenden Change-Management<\/li>\n<li>Turnaround-\/Krisenmanagement als \u201eTask Force\u201c-Leiter<\/li>\n<li>Nachhaltiges Projektmanagement<\/li>\n<li>Definition Implementierungs-Strategie von Lean Six Sigma als Philosophie und Methodik<\/li>\n<li>Durchf\u00fchrung von, an die Service-Industrie individuell angepasstes Lean Six Sigma Training (Champion, Yellow bzw. Green Belt)<\/li>\n<li>Kontinuierliches Mentoring, um das Wissen aus dem Training zu verfestigen<\/li>\n<li>Leitung von komplexen Optimierungsprojekten<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-6ae12aab22797666e fusion-toggle-has-divider\" style=\"--awb-title-color:#212934;--awb-content-color:#4a4e57;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_6ae12aab22797666e\"><a aria-expanded=\"false\" aria-controls=\"6ae12aab22797666e\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-25\" data-target=\"#6ae12aab22797666e\" href=\"#6ae12aab22797666e\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Berufst\u00e4tigkeit<\/span><\/a><\/h4><\/div><div id=\"6ae12aab22797666e\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_6ae12aab22797666e\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Seit 2024:\u00a0<b>Gr\u00fcnder und Inhaber Compass Your Business\u00a0<\/b>und Partner im Schacht Consulting Netzwerk<br \/>\nCX-Excellence \/ Call Center Optimierung, Interim Management, Six Sigma \/ KVP<u><\/u><u><\/u><\/li>\n<li>2021 \u2013 2024:\u00a0<b>Managing Director, VP Operations,<\/b>\u00a0TELUS International Northern Europe<br \/>\nGesch\u00e4ftsf\u00fchrungs-<wbr \/>Verantwortung f\u00fcr 6 L\u00e4nder, deren Operations und EBITDA Ergebnisse, ca. 4.500 Mitarbeiter; &gt;50 Auftraggeber Accounts<u><\/u><u><\/u><\/li>\n<li>2019-2021:\u00a0<b>Head of Operations Domestic Germany<\/b>, Teleperformance Germany:<br \/>\nFachliche und disziplinarische F\u00fchrung der 6 Deutschland-Standortleiter, der Qualit\u00e4tsabteilung sowie des Workforce Management Teams mit einer Gesamtverantwortung f\u00fcr ~2000 Mitarbeiter<u><\/u><u><\/u><\/li>\n<li>2015 \u2013 2019:\u00a0<b>Call Center Manager &amp; Director Continuous Improvement,\u00a0<\/b>Teleperformance Germany<br \/>\nLeitung und Optimierung eines Standortes mit ~530 Mitarbeitern<u><\/u><u><\/u><\/li>\n<li>2006 \u2013 2014:\u00a0<b>Regional Quality Director \/ Six Sigma Master Black Belt,\u00a0<\/b>Sitel GmbH (jetzt Foundever)<br \/>\nZust\u00e4ndigkeit f\u00fcr die Optimierung von Auftraggeber-Accounts an 13 internationalen Standorten inkl. Ausbildung und F\u00fchrung von 8 dedizierten Lean Six Sigma Ressourcen<u><\/u><u><\/u><\/li>\n<li><span lang=\"EN-GB\">2004 \u2013 2006:<b>\u00a0Project Engineer Quality Management \/ Six Sigma Master Black Belt,\u00a0<\/b>BenQ Mobile GmbH &amp; Co.\u00a0<\/span><span lang=\"EN-US\">OHG (vorher Siemens Mobile)<u><\/u><u><\/u><\/span><\/li>\n<li>2003 \u2013 2004:\u00a0<b>Industrial Engineer<\/b>\u00a0&#8211; Dynamit Nobel Kunststoff GmbH<u><\/u><u><\/u><\/li>\n<li><span lang=\"EN-US\">2000 \u2013 2003:\u00a0<b>Process- &amp; Process-Development-Engineer<\/b>\u00a0&#8211; 3M Deutschland GmbH<\/span><\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-62c4001c72ede104c fusion-toggle-has-divider\" style=\"--awb-title-color:#212934;--awb-content-color:#4a4e57;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_62c4001c72ede104c\"><a aria-expanded=\"false\" aria-controls=\"62c4001c72ede104c\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-606-25\" data-target=\"#62c4001c72ede104c\" href=\"#62c4001c72ede104c\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Ausbildung<\/span><\/a><\/h4><\/div><div id=\"62c4001c72ede104c\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_62c4001c72ede104c\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Lean Six Sigma Master Black Belt, SOM GbR (05.2006)<\/li>\n<li>Lean Six Sigma Black Belt, Valeocon (09.2005)<\/li>\n<li>Dipl. Ing. Verfahrenstechnik, FH-Niederrhein Krefeld (04.2000)<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-27 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-75 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div style=\"text-align:right;\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" style=\"width:calc(100%);\" target=\"_self\" href=\"https:\/\/schacht-consulting.de\/\"><i class=\"fa-undo fas awb-button__icon awb-button__icon--default button-icon-left\" aria-hidden=\"true\"><\/i><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Zur\u00fcck zur Startseite<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-606","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Wer wir sind | Schacht Consulting<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/schacht-consulting.de\/de\/wer-wir-sind\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Wer wir sind | Schacht Consulting\" \/>\n<meta property=\"og:url\" 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