{"id":1575,"date":"2017-02-21T09:04:00","date_gmt":"2017-02-21T08:04:00","guid":{"rendered":"https:\/\/schacht-consulting.de\/?p=1575"},"modified":"2021-09-06T21:43:14","modified_gmt":"2021-09-06T19:43:14","slug":"tipp-contact-center-investitionsstudie-2017-erschienen","status":"publish","type":"post","link":"https:\/\/schacht-consulting.de\/de\/tipp-contact-center-investitionsstudie-2017-erschienen\/","title":{"rendered":"Tipp: Contact Center Investitionsstudie 2017 erschienen"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><p><strong><em><img decoding=\"async\" class=\"alignleft size-medium wp-image-1577\" src=\"https:\/\/schacht-consulting.de\/wp-content\/uploads\/CCN-Studie-2017-300x300.png\" alt=\"\" width=\"300\" height=\"300\" srcset=\"https:\/\/schacht-consulting.de\/wp-content\/uploads\/CCN-Studie-2017-150x150.png 150w, https:\/\/schacht-consulting.de\/wp-content\/uploads\/CCN-Studie-2017-300x300.png 300w, https:\/\/schacht-consulting.de\/wp-content\/uploads\/CCN-Studie-2017-768x769.png 768w, https:\/\/schacht-consulting.de\/wp-content\/uploads\/CCN-Studie-2017-1022x1024.png 1022w, https:\/\/schacht-consulting.de\/wp-content\/uploads\/CCN-Studie-2017.png 1094w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>Der Mensch steht im Contact Center auch weiter im Mittelpunkt<\/em><\/strong><\/p>\n<p>Der Contact Center Network e.V. pr\u00e4sentiert die Ergebnisse der wohl bedeutendsten Studie zu den Investitionsabsichten, Trends und Herausforderungen im Contact Center f\u00fcr das Jahr 2017. Bereits zum achten Mal wurde die Erhebung durchgef\u00fchrt.<\/p>\n<\/div><div ><a class=\"fusion-button button-flat button-xlarge button-custom fusion-button-default button-1 fusion-button-span-yes fusion-button-default-type\" style=\"--button_accent_color:#ffffff;--button_border_color:#00418c;--button_accent_hover_color:#00418c;--button_border_hover_color:#00418c;--button_border_width-top:1px;--button_border_width-right:1px;--button_border_width-bottom:1px;--button_border_width-left:1px;--button_gradient_top_color:#00418c;--button_gradient_bottom_color:#00418c;--button_gradient_top_color_hover:#ffffff;--button_gradient_bottom_color_hover:#ffffff;--button_margin-bottom:20px;\" target=\"_self\" href=\"http:\/\/contact-center-portal.de\/ccnstudie2016\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">CCN Investitionsstudie 2017 steht jetzt zum\u00a0Download\u00a0f\u00fcr Interessierte bereit.<\/span><\/a><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":1577,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[48],"tags":[],"class_list":["post-1575","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Tipp: Contact Center Investitionsstudie 2017 erschienen | Schacht Consulting<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/schacht-consulting.de\/de\/tipp-contact-center-investitionsstudie-2017-erschienen\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" 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